Melissa has been a proud Funeral Director with Picaluna since its inception and provides a gentle, flexible and professional approach to every funeral. Melissa welcomes tradition, creativity and diversity when working with families and ensures they feel supported and reassured every step of the way.
“Melissa prides herself on supporting families who are dealing with the loss of a loved one with warmth, attentiveness, and inclusivity. She is dedicated to guiding families through the funeral process with open communication, and personalising every farewell in an authentic manner. No two funerals are the same, and Melissa welcomes unique ways to celebrate every life and also honours any cultural rituals and traditions.
My mum initially wanted to go with a more traditional funeral director but after contacting Picaluna we knew they were exactly what we needed. Melissa was very swift to respond and right from our initial chat we knew that she could provide a fitting tribute to my Dad and help us navigate this important event in these strange COVID times. Nothing was cookie cutter right down to her helping create a memory table with a photograph of Dad, his hat, amazing wildflowers and the ashes as a lovely focal point in place of his coffin.
Melissa anticipated all our needs and made the necessary decisions simple. She organised the audio visual streaming aspects and we had endless comments from friends and family on what a professional production it was. Her attention to detail was fantastic. Most importantly she was so naturally empathetic – she is Picalua’s secret weapon.”
By Katrina Raftery