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I’m so grateful to Candice and Archie for their kindness and support during an incredibly difficult time. They were warm, respectful, and truly listened, making the process feel personal and gentle. I felt cared for every step of the way. Thank you for your compassion—it meant more than I can say.

Affordable, sensitive and compassionate care

Dear Shelly,I want to sincerely thank you for the incredible care, kindness, and support you gave our family during one of the most difficult times in our lives. From the very beginning, you were understanding, gentle, and deeply respectful — nothing was ever too much, and every one of our wishes was met with grace and care.You guided us so effortlessly through the entire process, and we always felt held and supported. You took charge in such a calm and reassuring way — which, I must admit, was a challenge for me as someone who is usually the organiser. But your leadership was exactly what we needed, and I truly trusted you every step of the way.What meant the most was how you treated mum — with such dignity, tenderness, and respect. Her farewell was everything we hoped it would be, and more. It was clear that you weren’t just doing your job, but speaking and acting from the heart.Thank you, Shelly, for going above and beyond. We will never forget your warmth, your strength, and your humanity.With heartfelt gratitude, Sarah, Beck & our families. (Funeral Direct Shelly Bennett)

Olivia is exceptional! No one could have done more than she did in visiting my mother before she died and for making all the funeral arrangements for me. She has a special place in my heart.

Thanks Jacqui. Very professional and easy to deal with. Have already recommended to others

Amy was very helpful thorough and caring.

They made the experience very personal and came along side us to make our farewell a beautiful send off. The amount of work to detail was amazing, and the extra mile they went to accommodate our requests was not forgotten. They made our difficult loss a time of wonderful reflection. We are incredibly grateful for their generosity and support throughout our grieving process.

I’m so grateful to Jaqcueline and the team at Picaluna for their incredible care and compassion during such a difficult time. Every detail of my husband’s funeral was handled with thoughtfulness — right down to the sunflower blouse, which meant so much to me. Thank you for creating a beautiful, respectful service that truly honoured his memory. Your kindness will never be forgotten.

We found Raine compassionate, helpful, and understanding of each individual person's needs Also, she listened and was patient, knowing that each person grieves differently Do highly recommend Raine and the Picaluna team As they do their best to fulfil each person's wishes Thankyou for giving our mother a dignified send off

Just a big thank you to Amy your help, support and guidance was much appreciated especially with these hard and overwhelming situations, all though we never met you are so sweet and kind, your guidance through email, text or call gave me comfort in knowing that my baby boy (22+2) was in good hands and his urn is beautiful. For those who were also involved in his process I thank you as well

I feel so grateful to have had Deana by our side throughout this entire journey. Her care, compassion, and wisdom made such a difference—not only in planning and celebrating my mum’s life but also in guiding us through such a delicate and emotional time.Deana was an absolute joy to collaborate with, and I couldn’t have imagined this day turning out so beautifully without her. Her kindness, creativity, and dedication made everything feel so personal and heartfelt. From the lead-up to the day itself, she was diligent, calm, caring, and full of wonderful ideas. It truly felt as if she knew my mum.The day of the memorial exceeded all expectations. The location, the lightness, the celebration, and all the small touches were perfect. I received so much wonderful feedback, and I personally felt mum and dad’s presence with me—they let me know they are okay and here for me. It was a day I will remember for the rest of my life as one of my favorites, a true celebration of mum.From the bottom of my heart, thank you again for everything, Deana. You are absolute GOLD, and you were born to do this job. You have left a lasting mark on our lives, and we will always remember the incredible way you helped us honour mum.

Naomi was everything you could hope for in a funeral director. Kind, caring, compassionate & organised. Responded at 9.30pm & on weekends. Made a stressful situation seamless. Highly recommend.

Our family feels such gratitude for Olivia Andrews, for her expert help, her thoughtful insight and advice which resulted in a beautiful farewell. Thank you.

Raine and her team were very well organised, discreet and was able to deal with the hiccups that often happen at funerals when family emotions are running high. The whole team ere respectful and showed care to the family members and parish staff.

Sarah was the celebrant for our father's Celebration of Life and helped us create a beautiful service. She worked closely with us to get to know things about Dad, even reading his memoir to understand him. We really appreciated her time and care in all our dealings with her. Many people commented on how lovely the ceremony was and her role as the celebrant.

Annie was truly amazing. She guided our family with such care and understanding, helping us create a farewell that was deeply personal and perfectly fitting for the matriarch of our family. The memorial was heartfelt and emotional capturing both the sadness of our loss and the joy of celebrating her life. It was everything she would have loved, and we are so grateful to Annie for making our final goodbye so beautiful.

I couldn’t have been happier with the care and service I received with Rachel at Picaluna. Her warmth, empathy, attention to detail and support helped us navigate this difficult journey smoothly and helped us create the perfect farewell for our loved one.

At the most vulnerable time of life when I lost my best friend and husband, Sarah took my hand and guided me gently and lovingly through the shock and wilderness of grief, helping me get the funeral service and wake organised to perfection. She did all the heavy lifting of the arrangements, from church and flowers, creamatorium and venue for the wake and held such loving space at the wake / celebration of life afterwards, encouraging those who had stories to share to do so, framing beatiuful photos of Pete for the service and afterwards. Not only was there a perfect orchestration of logistics, including somehow arranging for a swift release of the death certificate and ashes, as family were travelling back to the UK, but with so much love held my through the toughest of times. I am forever grateful. I cannot recommend this beautiful soul hightly enough.

I don't normally share reviews but I have to on this occasion. During a stressful time, Wendy and Candice were so helpful and took the time to understand what we wanted to do and made it happen. The fact that Picaluna is so flexible meant that I could make sure my mum was taken care of until the plans were finalised and they accommodated last minute details with ease.

Jaqui Coan and her team were excellent and helped our grieving family feel at ease with such good advice and service during preparations for the funeral and on the day of the funeral.

As heartbreaking as organising a funeral for a loved one is, without Deana I would have been beyond lost. Her commitment and compassion for supporting myself and my family during this time was unmatched. She did it all with grace and the upmost respect for me, my family and my beautiful dad, Bradley. I’m so deeply thankful to her.

With my sister's sudden passing and being in a different state we were concerned how we could make arrangements for her cremation. I contacted Picaluna and we were fortunate to have Alex there to listen and guide us through the process and also provide us with other relevant information and contacts. She has great empathy and communications were easy.

Our family has appreciated Jaqi's graciousness, kindness and professionalism in helping us organise our dad's viewing and cremation. She supported us all the way through and constantly kept in touch to see how we were doing. On the day of the viewing, the team were wonderful and the event was memorable and meaningful for all of us. We highly recommend Jaqi and Picaluna for that soft and personal touch.

My mum had a beautiful send-off thanks to the help of Jaqi and her team from Picaluna.

If you’re looking for a funeral director on the Mornington Peninsula, I can’t recommend Naomi Korolew and Vivid Funerals highly enough. We live in Frankston, and I was really impressed by how knowledgeable Naomi is about funerals and how thoughtful and creative her approach is. She’s very friendly, creative in finding affordable options and is truly dedicated to helping the local community. We feel really lucky to have found her.

Highly recommended and very professional. Planning with us and keeping us all in the loop step by step. Would like to thank Jaqi for helping us to see mum off.

Hi would like to leave a recommendation for Beth Armstrong … she was absolutely beautiful n was there for us the whole time during our sad time for passing of Paul Patrick … nothing was a bother to Beth n appreciated everything she did from the start … Beth is a real asset to your company and would like to Thankyou all for the wonderful service you provided to us kind regards Wendy n Gary Patrick x

Amy and her team were fabulous.

Amy was absolutely amazing throughout the very sad & emotional time when you have lost your most important person in your life. The support that she gave throughout the whole process was simply the best. Cannot recommend her enough.a Very special lady..

Our Family would like to express our heartfelt gratitude for the sympathy love and support you have extended to our family during this difficult time. A special mention to Amy who has gone above and beyond and the wonderful ladies who took mum to her resting place . Thank you from the bottom of our hearts

We were very happy with the sensitive and practical service and support provided by Annie. At all times we felt that our late mother's wishes were bekng honoured and that we were being given the help and advice we needed at a difficult time

The team gave us a prompt response to our enquiry and continued to respond compassionately and respectfully. We felt supported which we really needed

Naomi from Picaluna was incredibly respectful and compassionate as we navigated one of the most difficult times our family has faced. She took care of every logistical and practical detail, allowing us the space to focus on our grief and on being together.

Naomi and her team were wonderful from beginning to end, talking great care of all the details at a sad and difficult time for our family (on two separate occasions over 18 months). I highly recommend them to help you organise a memorial / funeral of a loved one.

My sister, a young vibrant woman with strong spiritual beliefs, passed away suddenly and shockingly. Knowing that she would not want a stuffy, traditional funeral, I started searching and came across Picaluna. As soon as I saw the beautifully and personally decorated coffins and beautiful natural locations, I knew that they would be the right ones to give my sister an appropriately creative, colorful and spiritual send-off. As soon as we met Jordan, we were put at ease by her genuine warmth and sympathy. She truly wanted to get to know my sister and our family, and was open to all of our crazy ideas and suggestions. She even took what we wanted, and came up with even better suggestions, which were so helpful and spot on. Jordan went above and beyond at every step of the journey, meeting with us regularly to keep us on track. The way she took ownership of my sister with her protective nature was incredible, even transporting her to the morgue and taking care of her there to ensure she looked her best. Jordan helped to facilitate the DIY, collaborative and inclusive service that we wanted to hold. She made sure everything went to plan and ran to schedule, as we were very distracted and emotional on the day. Without Jordan and Picaluna, I am certain this would have been a very different experience. Not to mention, the cost was much less than traditional businesses, and it included a donation to a charity that we chose. If you are looking for a heartfelt, personalized, creative and unconventional service for your loved one, I highly recommend Jordan and Picaluna! She will lead you through the process to create a service that is healing for everyone involved. I can't thank Jordan enough. We will forever remember this great experience.

I found them very helpful and polite helping the family thru this 😃👍

Sarah was highly recommended to us, and I can see why. From the moment I first spoke with her she was warm, kind and compassionate.She helped our family navigate a very difficult time and helped us create the perfect service for my Mum. She really listened to us as we spoke about her personality and life, and crafted a beautiful tribute to her. We had many comments about how personal the service was, and people commented on particular elements that stood out to them - and Sarah had suggested these to us.Thank you Sarah - we are very grateful for your help and care during such a sad time.

My family have been very happy with Picaluna Funerals and, in particular, our Funeral Director, Beth Armstrong. Nothing has been too much trouble for Beth and she has been professional, approachable, warm and understanding during this difficult time. Thank you Beth!

We would like to sincerely thank Deana and staff members from Picaluna Funerals who guided us through this process during an incredibly sad time when our mother passed away. Deana was kind, compassionate, professional and very patient with all our queries we had. She handled all the arrangements with grace, efficiency and with such respect, ensuring that every detail of the service was what we wanted by accommodating to our specific requests and made sure the service was a beautiful tribute to our loved one. We couldn't have asked for a better experience during such a difficult time. We highly recommend their services. Mataafa Family.

Kathryn Booth and Picaluna Funerals Northern Beaches took care of or daughter's funeral service. Our daughter was only 25 years old. We felt our daughter was genuinely cared for in a respected manner in Kathryn's and Picaluna's care the entire time. Kathryn listened to our story about our daughter and really understood the essence of who she was and the service we wanted. The service was done so calmly with heart and professionalism. We would not have changed anything. I can highly recommend Kathryn Booth and Picaluna Funerals Northern Beaches to anyone. Monica

Rachel was so very helpful and supportive when our father passed. She was respectful and caring. We appreciated her gentle presence as the celebrant at the service we held for our dear dad.

Thank you. Shelly helped us with a beautiful and meaningful farewell. She did this with care and flexibility. Something I really appreciated about Shelly is she paid attention to me, and to us. She noticed the way we did things, and the tone we set. And then she matched us, and at the same time was completely genuine. At such a heartbreaking time it was exactly what we needed. It was exactly what I needed.

About half a dozen people have told me it was the most wonderful funeral they had ever been to! Jaqi was wonderful and at the end I really felt she had helped me to come up with a funeral worthy of my mum. I cannot recommend her highly enough. She also saved me quite a few hundred dollars using prepaid and on the coffin which we decorated ourselves. The photo is prior to the flowers being added.

I lost my father recently and it was up to me and my sister to make funeral arrangements. We were dreading dealing with some official and serious representative but instead we got Candice an Angel of a Lady. She put us completely at ease, she was fantastic we even had few laughs which we really needed but also she was so professional and answered all of our questions. I hope that Picaluna is aware what an amazing employee they have to represent them.Thank You CandiceTom Debiec

We felt so lucky to have found Naomi at such a difficult time… there were so many ways that she was able to help… she was so good at tailoring everything that we wanted for mum’s life celebration. Everything was so fluid and easy. Naomi also contributed a few creative suggestions in our planning but in an entirely appropriate way that was never intrusive. We chose to have her be both planner and celebrant at the send off. She was always excellent re communication. Naomi has such a warm personality, we felt very comfortable around her from the get go. I highly recommend Naomi

Planning a funeral can be a daunting task on top of dealing with a loss. Under the caring guidance of Amy Eastwood, my sister and I were able to create a memorable service for our dad. Amy is an empathetic listener and shows great attention to detail. She crafted a wonderful eulogy and service that from beginning to end captured dad's life, personality, passions and achievements. She is a great communicator and was always kind, professional and committed. I highly recommend Amy's services as a celebrant. You'll be in safe and capable hands.

I would highly recommend Jodie Galloway from Picaluna Funerals to assist with choices and cost. She was professional, informative, and personable.

Thank you Sarah from my heart for the gentle, sensitive, compassionate way you held our family and honoured our beautiful niece Sinéad. 💜 You led both the intimate family farewell at her private cremation and the large public funeral with hundreds of people with courage, kindness, calm professionalism and a gentle sense of humour (at just the right moments). 💚 I am so grateful for your presence at this time of such tenderness and heartbreaking sadness. ❤️‍🩹 Our beloved Sinéad would have loved you too. 💜💚 Thank you so much. Croi isteach. (Gaelic for hug) 💚💜

Cannot recommend Picaluna highly enough, they went over and above to assist with my recent bereavement. Special thanks to Wendy & Candice for taking care of the details to ensure things were done with dignity.Kelly Family

We are so grateful for the care, compassion, and support we received from Michaela Macdonald for our mum’s funeral service.She was genuinely kind, calming, and softly spoken — exactly what we needed during such an emotional and difficult time. Her understanding nature and gentle guidance made the process feel far less overwhelming.She took care of the arrangements with ease and professionalism, giving our family the space to focus on writing the eulogy, reflections, and speeches. She brought everything together beautifully — including a touching visual slideshow that honoured our mum’s life perfectly.It was such a comfort to be in her hands. Nothing ever felt impersonal — just quietly and thoughtfully taken care of. We couldn’t have asked for a more caring or respectful person to lead us through such a meaningful farewell for our mum.

Thank you Amy and Picaluna for helping us to farewell and celebrate the life of our dearly beloved Dad.Amy guided us through the whole process with exemplary professionalism and compassion. She helped us navigate our own feelings and the needs of others, with our Dad at the centre of it all, and all across three timezones. With Amy's help we were all able to reflect on the true essence of our Dad's life with a service that celebrated who he truly was.Amy consistently went above and beyond, putting her personal time in to add extra touches. From the kind package to toast our Dad with his favourite tipple when we scattered his ashes, to sharing the service flowers with Dad's aged care home, all in newly made bouquets.We couldn't have asked for more. For our Dad, ourselves, or all the lives he had touched so deeply.Thank you for helping us give him such a memorable send off.And on a more personal note, thank you so so much for your kindness and patience and thoughtfulness and beautiful, comforting presence throughout this emotionally difficult time!

Annie was amazing helping my sister with the very sudden death of her husband. Couldn’t fault Picaluna - would highly recommend their services - very compassionate and helpful during a very stressful time.

Highly recommend !! Picaluna Beautiful Funerals, really does represent the name perfectly . Amy was amazing so professional, compassionate sweet, patient had every detail down pat and was easy to work with when it came to twinking details to make a beautiful ceremony for our daughter.. Amy was so empathatic and understanding it felt like she held our hand during the whole process we couldnt be anymore greatful and appreciative that there are services like this one. I feel this review doesnt even do it justice ... Thank you Amy and Picaluna for everything your hearts are amazing dont ever change ❤️

After our first meeting with Alex from Picaluna I knew we had found someone special to guide us through the overwhelming process of my husbands funeral. Alex truly listened, her calm and gentle presence was reassuring. She was highly professional, yet sensitive and caring. She made sure that our every request was met, keeping us informed, but giving us space. A fine line which she managed beautifully with grace. Our family is extremely grateful to Alex for her support and experience at this truly difficult time and extend to her our heartfelt thanks.

My beautiful mom passed away unexpectedly in hospital, the first time in my life to experience such immense loss and the first time to organise a funeral. We needed to get my brother back to the UK to be with his young family so not only did we have the challenge of working out the uncharted territory of funeral logistics, but we needed to have a cremation and the memorial within 5 days! Like all good community, I reached out to my street chat and I was given 4 funeral directors as recommendations. Pica Luna was one of these. My brother and I did our die diligence and called 3 of the recommendations and Pica Luna shone out by far. Kylie the operations manager was efficient, so caring and understood the time pressure we were under - she immediately got underway to get a funeral director to our home within a few hours. Our amazing funeral director was Beth Armstrong. From the moment we met her, we knew she was a very special kind of human - she made us feel at ease, spent two hours with us going through the multitude of forms we had to complete to arrange transfers from hospitals to crematoriums back to us. My brain was in a fog but Beth made it all seem bearable and easy enough to do. She listens to us, she cared, she went above and beyond helping us work through celebrant options, aah scattering locations - never trying to make a quick buck, always trying to find the best option that would be affordable and meet our timelines. The Pica Luna operating model is unique and allows for true flexibility and affordability - they are not linked to one or two crematoriums so they worked hard to find the one that could meet our timelines. Everything is costed an wholesale price and then they add there markup of which 5% goes to our nominated charity from their charity partners - every cost is made transparent. And finally, our beautiful Beth hand delivered the ashes to us and her love brought us so much peace. So grateful we used Pica Luna and we would recommend them to all! Thank you Beth and Kylie.

Picaluna Funerals was an incredible resource for assisting us with our Mums passing. Our funeral director Sarah was generous with her time, compassionate, knowledgeable and respectful. She helped us to work through how best to handle Mums send off in a meaningful and beautiful way. Picaluna was with us every step of the way and always interacted in a caring and reassuring way. I would recommend Picaluna to anyone considering a deeply personalized and meaningful send off for their loved ones. They helped us so much more and in such a more personalized way than we would have received from a cookie-cutter industry model. I would absolutely use their services again.

Sarah was an amazing resource to help us prepare for our Mums small and private funeral ceremony. She helped us work through finding what each of us would find healing and meaningful for our Mum’s send-off and I’m sure that what we ended up with would have been exactly as Mum would have wanted too. Sarah was generous with her time, compassionate, knowledgeable and respectful. I cannot recommend her services highly enough.

I had no idea where to start with organising my brother-in-law’s funeral and thankfully noticed Picaluna’s google reviews. At a time where you feel everyone is trying to take advantage of your sorrow, Picaluna were the opposite. Annie was compassionate and helpful, gently reminding us when things needed to be done. They coordinated all the different aspects of the cemetery and helped make the service run smoothly. From the moment we needed help to the very end we felt supported and well guided. There were no hidden costs and all the hard things were taken care of so we could take care of each other.

This was the first funeral I had to arrange so I can’t compare to others however I can say that Beth and Picaluna were absolutely amazing from start to end with the arrangements for my mother’s funeral. In such a tough time and with the need to expedite the funeral they catered for every need and made it so much easier by coming to us and working through everything step by step. They even hand delivered the ashes to our house which was a nice touch. The hand holding, empathy and professionalism really was outstanding. While I hope I won’t need their services for a long time I cannot recommend high enough these guys. Thank you so much

My first point of contact with Picaluna was through Greg. He walked me through the initial process, and was very compassionate and genuine. I believe I also spoke to an Anne a few days later, who was also very lovely.Oliver Thomson was subsequently assigned as our Funeral Director. A day and time for an in-home appointment was quickly booked, which in general made us feel much more comfortable and at ease. Oliver came to this appointment very prepared and laid everything out for us in detail. He helped us organise a very budget-friendly, yet beautiful service. Between this appointment and the service, Oliver responded to all my texts and emails in a very timely manner, ensuring that I received all the information I requested, plus more.On the day of the service, Oliver was joined by Andrea. Both were organised, efficient, compassionate, and kind. Everything ran smoothly.Despite the difficult circumstances, Picaluna made the planning process very easy. They were very transparent, which is something I greatly appreciated, especially considering I had never had to plan a funeral before.Overall, I am very thankful to everyone I associated with at Picaluna, and especially Oliver. If I had to make a recommendation to anyone, Picaluna would be at the top of my list.

Jacqi was kind, understanding, patient and accessible. Her explanation of the processes and requirements after a person has passed away was vital. Based on the fact that we were somewhat 'zombiefied ', she supported our understanding at our own pace.Our experience of the preparation for the funeral and the funeral itself gave us comfort and you look back and say to yourself, his farewell was ‘right'. I cannot recommend her and her services highly enough.

My family and myself would like to thank Deane and Clair from Picaluna beautiful funerals. I have never met more beautiful dedicated ladies attending to our worst nightmares. We have recently lost our daughter in tragic circumstances and Picaluna guided us through our darkest moments. Never have i been so respectfully treated, to watch their dedication for every detail. So private so beautiful so attentive. We could not have done this without you. Veronica Meghan and myself Anke. Thank you for everything. May Great Spirit guide you always. All our love.

Raine was very helpful with the details of the services provided. She puts you at ease, it’s like talking with a friend. I felt looked after.

Shelly did a wonderful job. She was kind, empathetic and handled all the details. She ensured we had the best possible send off for our loved one. Thank you Shelly, truly.

Jacqueline is a sensitive and kind person. Nothing was too much trouble. We met with her prior to my loved one's death and she explained everything. After their death she walked us through with patience, grace and genuine kindness. Katrina

Julie met with us prior to the service. She was patient, helping us to draw out what we wanted to communicate about our loved one. Her suggestions were helpful and she was also flexible totally accommodating elements that were important to us. I highly recommend her as a celebrant. Family and friends commented on how well she conducted the service and made it special. Katrina

Picaluna were great right from the start. Sam was amazing. She came out to our family, explained everything & followed through on what she promised to do. Her care and compassion was so deeply felt. I really recommend Picaluna as all the staff I dealt with were beautiful & understanding.

Thank you for making a stressfull time in my life more managable, especially as I was overseas when I needed to make time critical arrangements following my father's passing.

Wonderful, caring, helpful and fun people. This experience was truly made easy for me with everything taken care of. Highly recommended their services.

I can't say enough about how good was Raine during this sudden and sad circumstance in our lives. She was very understanding, very supportive and warm at heart during our loss. Her guidance and help to organise our memorial for our loved one was great.

I would like to extend my heartfelt thanks to Annie Caulfield for going above & beyond in organising a very memorable & wonderful farewell for my brother. All his family & friends thought it was an absolutely beautiful service. Once again thank you Annie & Picaluna Beautiful Funerals, for all the respect & care you showed to my brother & all his loved ones. ❤️🙏🕊❤️

From the minute we met Annie we felt comfortable and heard. Annie's energy is peaceful, calming and supportive which is what we definitely needed at this time. Annie came to our location which was invaluable. Annie took us through everything we needed to think about and was very transparent on costs. The location of Dad's cremation was perfect, and the day was beautiful. It felt like Annie was part of the family. Thankyou Annie! So happy we chose you. Emma Derbyshire

Saying Goodbye to my Mum was the worst day of my life, however, I will always look back on the day and know it was exactly what she wanted. It was so beautiful, so chic and so perfectly executed. We couldn’t have done all of that without Andrea at Picaluna She came to our home, spent the time understanding our family and its dynamic, was amazingly patient with us and her service felt like she knew Mum without meeting her - it was pretty special When you go through what we’ve been through you never think you’ll write a Google review but that’s how good Andrea was Xxxxx

Alex was incredible in helping me navigate my way following my mum’s death. Grief makes thinking about funeral arrangements difficult but thankfully I found Picaluna and Alex who steered the ship with compassion, kindness and grace. They followed all my wishes to the letter and then some. Honestly if you are in need of help sending off your loved one I would urge you to consider the loving service Picaluna provides. Alex thank you from the bottom of my heart 💓

Having to arrange my late uncles funeral from the UK was expected to be a challenge. However, Jane and the team at Picaluna were quietly efficient, courteous and empathetic during the whole process. I would like to thank them and thoroughly recommend Picaluna.

I cannot thank Michaela enough for the compassion and professionalism she showed during such a difficult time. From our first conversation to the final arrangements, she handled everything with such care and respect. Her guidance and attention to detail made the process seamless and we are truly grateful. I highly recommend Picaluna services to anyone needing support during a time of loss.

The absolute best, most caring people to deal with. Jodie went so far above and beyond in this time of grief that I don't have the words to convey my true feelings. From dealing with my fathers wishes before he past to being there every step of the way and guiding me afterwards and even helping with the memorial. She was a true pillar of support and I could not have done it with out her.

I loved how personal Annie was, she catered for my dad’s and my needs exactly how we wanted to say farewell to my mother. The funeral was a beautiful day of celebration of my mother’s life. I highly recommend Annie for anyone that wants someone with compassion

Jaqi was the best person I could have asked for to help me with my father's funeral. Kind and compassionate, she gently lead us through everything we needed to do to lay him to rest. Forever grateful. And I wish Dad could have met her, he would have really liked her.

I couldn’t be happier with the service we received from Picaluna. Amy and JC were warm, friendly, compassionate and patient but at the same time totally professional. I feel like they went above and beyond to make sure everything happened as we wanted, and nothing was too much trouble. Thank you so much.

JC and Steve at Picaluna were absolutely fantastic from the moment we met them they were very compassionate and helpful in this difficult time for my family. We thank you for the beautiful service you provided for my mums final journey she would have loved it!

Jacqueline was very professional

Jordan was amazing - so kind, supportive and helpful. Responded to all calls and emails promptly and nothing was too much trouble for her. This gave us time to focus on family knowing that every arrangement was being well organised behind the scenes. Thank you Jordan.

My partner and I had a wonderful experience with Micheala at Picaluna after losing his father. During one of the hardest and saddest times of ours lives Micheala made the experience as easy and pleasant as possible. She has such a beautiful, warm and gentle nature which made a huge difference to our lives the past 2 weeks. I had called a few places before deciding and Micheala stood out to us - she went above and beyond and we are incredibly grateful for our experience.Thank you Micheala and Picaluna xx Kirrabelle & Jesse

From the very first conversation, Shelly Bennett from Picaluna Funerals gently guided us through every step with thoughtfulness and understanding. Shelly so lovingly invited us to think beyond the normal formula of a funeral to create a bespoke event that truly honoured my Dad's life. Thank you for being such a loving and thoughtful guide at this delicate time - highly recommend Picaluna Funerals.

Shelly was a tremendous support during a difficult time. She handled everything with compassion, patience, and genuine care. Shelly took the time to listen and truly understand how we wanted to farewell our father. With respect and sensitivity Shelly helped us shape the ceremony, reflecting our wishes to honour his memory. With calm presence, Shelly guided us through all the administrative aspects, which we had no experience with. This alleviated the uncertainty of not knowing where to start or what to do and so, we were able to focus on family time. Shelly was available whenever we needed, for questions and support. We are deeply grateful for her support and kindness. Shelly, you were amazing and handling everything with such presence and compassion. Thank you for being there for our family and ever so grateful for holding that precious space for us. We highly recommend Shelly Bennett and Picaluna Funerals!

Candice handled everything for me when my beautiful Mum passed. She was so incredibly efficient, friendly and caring during such an emotional time. Highly recommend the Picaluna team. Thank you for everything.

We were recently lucky enough to have been connected with Alex, who somehow managed to make an extremely sad and difficult time, after the very unexpected passing of my Mum, feel like it would be ok and guided us through. She listened to what we said about Mum, and helped capture and create the most beautiful service. I had so many people tell me, they’d never been to such a beautiful and thoughtful service. I really can’t praise Alex enough, she was so caring and empathetic, and creative in her way of approaching something that is often done in a certain way, but helped us create something special. Thank you Alex, we truly couldn’t have done this without you!

Jodie was amazing to deal with during the challenging time of planning a funeral when a loved one has just passed. Jodie had a compassionate and sensitive approach and was well organised, ensuring everything was taken care of and we didn't have to worry. Given her experience in the industry, Jodie was able to offer helpful suggestions such as venue options and ways to add personal touches to the ceremony, including music choices and decorations. The funeral service for my grandmother was beautiful on the day and was lovely for the family to give her such a beautiful send off. Thank you, Jodie. Highly recommended.

Kathryn compassionately and intelligently guided our family through the process of arranging Mum’s funeral. She was intuitive and knew when to step up and when to fall back understanding when we wanted to be making arrangements or when we were happy for her to organise a particular aspect. Her contacts and arrangements were reliable but sensitive to the situation. She was great at supporting us in what we wanted to do and her wealth of experience was invaluable. Thank you

We are incredibly grateful to Kate for her compassionate guidance and support following the loss of our beloved wife and mother. Kate was so very warm and understanding of our family's needs at this terrible time, and ensured that our service was a beautiful and meaningful tribute to a life that was taken from us too soon. Her calm demeanour and empathy shone through and helped us to navigate the day with grace and dignity. Kate was our “Mary Poppins” - exactly the right person, at the right time, and able to make the sun shine a bit brighter for our family.

Picaluna, Vivienne and the team were exceptional from the outset. The initial response to my requirements was ‘we will move at the pace you need’ summed it up perfectly. We had an elegant and heartfelt memorial service within 1.5 days, with full consultation, transparent pricing and various team members went above and beyond. The graphic designer was communicating with me after hours even 💕. They met our budget, timing, flexed as per the situation and made things easy, despite it being such a difficult time. All heart and class. Recommend them unreservedly.

I cannot speak highly enough of Picaluna Funerals, Claire and Kylie. My best friend, who was facing the end of her terminal cancer battle, and I spoke to Claire and Kylie to start the process of her funeral plans. My friend knew exactly what she wanted and these amazing women guided her through this very confronting time. It was organised that Claire would be out the next day to meet my friend and finalise things. Unfortunately in the early hours of the next morning things took a rapid turn for the worse. I rang the girls that morning and Claire and Kylie then guided ME through my dear friends final journey. I don't know what I would have done without them. All of those left behind were treated with kindness, care, respect and ongoing support as well as these wonderful women taking over the practicalities and paperwork with amazing efficiency. They helped us deal with one of life's most difficult events with great comfort and grace. I have NO hesitation in recommending Picaluna, Claire and Kylie to help you deal with these most sad and difficult times with gentle hands and knowledgable minds. Thank you doesn't seem enough. Linda

I highly recommend Olivia's services throughout the inner west. Olivia's professionalism, personalised approach and care for families and loved ones is a highlight and evident with her whole team. Trust in Olivia as an independent funeral director to guide you through the process. Olivia has many great local venues to suggest for a living wake, memorial or a heartfelt and personal funeral.It has been delightful to connect with Olivia and Kerri.

The experience we had with Claire and Deana was wonderful from the very first meeting. Claire and Deana handled everything with such warmth and care. They sensitively looked after all the details for the cremation, death certificate, ashes etc. They never pressured us with timing, always ensuring that mum was being cared for. They made a stressful and sad time in farewelling our dear mum very easy. Would highly recommend Picaluna.

I felt compelled to express our deepest gratitude to olivia and her wonderful Team at Picaluna Funerals .Special thank you to Olivia Your care and compassion during this unimaginably difficult time have touched our hearts beyond words.Thank you from the bottom of our hearts for the gentle support you and your team provided. Your unwavering dedication allowed us to honor my late father with a beautiful, dignified farewell—a tribute that truly celebrated the love and life he shared with all of us. You gave us the time we so desperately needed to be with him, from dressing him with such reverence to allowing my mother the space to grieve while always being there with a kind word and a caring check-in.Your compassion is a rare gift, one that not only made a difference in our lives but also stands as a testament to the very soul of this profession. We will forever be grateful for the kindness, empathy, and humanity you showed us when we needed it most.With heartfelt thank you Soares Lee Family 💛

Cheryl from Picaluna Funerals was amazing. We had traveled down from Queensland and needed help to organise my mothers funeral in a short time line. Cheryl put us at ease immediately and was able to pull it all together with no extra stress or pressure on us. Everything ran exactly as it was promised. Thank-you so much.

Hi Amy Just wanted to say thank you very much for being warm and caring and helping us carry out Mum’s wishes. I couldn’t get my words out yesterday as the moment I held Mum's ashes a wave of emotion swept over me and I was just trying to hold it together. I now have a greater understanding and admiration for all you do day in day out as you tip toe through the many forms of grief and celebration. All the very best

I cannot recommend Alex Kirk from Picaluna highly enough. She crafted the most beautiful service for my Dad,dealt with our family in a stressful time with such love, care & patience. Her recommendations were fab. Alex is intuitive, gentle and kind and made the journey from pre death to completion of the celebration of life for Dad totally doable. Massive thanks 🙏

Jo Dalton from Picaluna was fabulous to deal with. She came highly recommended from a friend’s funeral and we were glad we chose her to handle our Mothers memorial service. I’d recommend Jo to anyone.

I could not recommend Picaluna Funerals more highly and, as I come from a very large family and friendship group, I have been to numerous funerals over the past 20 years to allow a genuine comparison. Jo Dalton strikes a beautiful balance between empathy, practicality and responsiveness to individual family needs, whilst remaining completely flexible in allowing the family to organise the funeral their own way. She will also take the burden away and do the organising herself if this is preferred. The Picaluna admin staff are ever helpful and kind, ensuring all the minutia (death certificates, burial/cremation processes, other documentation) are attended to efficiently and in a timely manner, all those things which are a necessary part of death. The after service support is also excellent and Jo is a mine of useful information. Our thanks to all at Picaluna for their much valued help in dealing with one of the most difficult things life inevitably throws up.

After deciding we wanted something different to the standard funeral, research led us to Picaluna Funerals. Their website provides the information to help decide which path to take and we chose Direct Cremation. After making the call to say our loved one had passed away, we were put in touch with Matt Morgan who then set up a time to visit in the comfort of our home. Matt listened to our requests and also provided all the information we needed to ensure this was done with care and dignity. If you’re looking for something more personalised than the traditional funeral, please consider giving Matt at Picaluna a call.

I had the honour of attending the Picaluna directed funeral of Dahlia Dior at Synagogue Emanuel. The concept of "beautiful funerals" was an apt description of the experience we were led through on this deeply sad occasion. The service mirrored the character and personality of our friend; filled with colour, music, poetry, heart felt stories and rituals familiar to Dahlia's faith community and heritage. It was so touching to be reminded of Dahlia's life as a singer, entertainer and adventurer as well as someone who loved life. The service held our attention with pivotal stories and music so that in death, as in life, we found joy, tenderness, wit, humour and art that blended tears and smiles from heart and soul. We were guided to part of the rituals of farewell and blessed by her daughter's profoundly moving tributes and song of adoration. Careful planning and direction held us in a beautiful process, utterly mindful of the many ways we loved our Dear Friend Dahlia.

Michaela, we cannot thank you enough for the kindness, compassion, communication and guidance you have given our family since the passing of our mum. From the first meeting you didn’t feel like a stranger, you felt like a friend, and you were so warm and supportive to us. You went above and beyond to help in every way and you have made this awful time that bit easier. The service we had for Mum was perfect and you were brilliant in helping organise everything. We had so many comments from family and friends that it was one of the best services they had been to as you made it informal yet respectful, it was personalised and really felt like mum. We feel mum sent you to us to care for us when she couldn’t. We’ll be forever grateful for all you’ve done for us and will always think of you when remembering this period of our lives.

JC at Picaluna was the celebrant for my sister’s funeral in early March 2025, helped by Wendy and Maureen. She was so kind, thoughtful and really clear at a time when our family was in deep grief. She designed the funeral to perfectly fit with my alternative, quirky sister. So we had muscle cars, a hand holding acknowledgement in the circle of trees at Edinburgh Gardens and then a full service and wake at The Pinnacle Hotel surrounded by her art and photos. Every aspect was beautifully delivered and perfectly honoured the woman my sister was. So great to be supported at this terrible time. Thank you JC and team

Jo came and sensitively and in a warm down to earth manner helped me to make sense of and organise all the necessary things that need doing around a death, cremation, certificate etc. She even delivered the ashes directly to us. She took the hard work and challenging decision making out of our hands and handled everything beautifully. Picaluna also delivered a great costing on everything literally saving us 1000's ! Thank you so much! Highly recommended

The experience and service we had from Shelly and Picaluna was first class. Shelly came into our house and made the planning for a very difficult day a lot easier, she even chose a much better location for the service and wake that we envisaged. Thoroughly recommend Picaluna

My family and I were extremely lucky to have Shelly at Picaluna beautiful funerals to guide us through and organise my late mother’s funeral 3 months ago. Shelly’s experience, gentle and sensitive manner as well as her empathy are what we needed most during this very difficult period. Shelly made an effort to get to know my late mother and the family, and led a beautiful ceremony to celebrate my mother’s amazing life. Our whole family is very thankful and strongly recommend her and Picaluna.

Shelly is exactly who you need with you as you navigate these difficult times. Her calm, kind and reassuring personality, combined with her extremely organised nature is wonderful. Even Shelly's voice and humour bring a sense of ease while always being professional. Shelly is a deeply compassionate heart to guide you and I would always choose Shelly when faced with a loss.

Sam helped and supported us through the most difficult time in our lives with kindness and compassion. This helped us to celebrate Mum's life in an authentic way.

I am incredibly grateful for the caring and professional service provided by Jodie. During such a difficult time, She paid close attention to every detail, ensuring that everything was organised perfectly and according to our wishes. From the very first meeting, we felt supported and understood. Jodie was not only compassionate but also highly professional, guiding us through each step with clarity and patience.. I highly recommend Jodie for her excellent service and care during such a sensitive time.

Very professionally handled and a pleasure to deal with.

Having met with Rachel to begin planning our dad's funeral, we were made to feel at ease from the start and we knew that we had chosen the right person to assist us in planning dad's funeral. Rachel was very caring, compassionate, patient and accommodating with our requests and ideas to include in the funeral service. Costs were clearly explained throughout the process. She checked and edited details along the way until everything was just as we wanted. Rachel and her team were respectful and professional on the day of the celebration service of our dad's life. I have no hesitation in recommending Rachel & Picaluna.

Rachael was supportive, compassionate and very professional from the time of our first meeting recently. I highly recommend Picaluna Funerals and thank you so much Rachael for all your help during this difficult time for us.

From the moment I met Fay, it was clear that she wasn’t just a funeral director, she was a deeply compassionate guide through one of the hardest moments of my life. Her kindness, understanding, and unwavering support went far beyond anything I could have expected. She had an incredible ability to truly see who my mum was, what was needed to honor her, and how to make everything come together seamlessly.Fay handled every detail with such care compassion and thoughtfulness, ensuring that Mum’s funeral wasn’t just a service, but a perfect celebration of her life in the very way she would have loved. Fay navigated everything effortlessly, lifting so much of the burden off my shoulders while treating Mum’s memory with the utmost respect.She went above and beyond in ways I can’t even begin to put into words. Fay made what could have been an overwhelming and painful process into something beautiful, heartfelt, and truly reflective of my mum’s spirit. I will be forever grateful for her presence, her warmth, and the gift she gave to myself my family and mum. in honoring Mum’s farewell so perfectly. Couldn't recomend her more highly. 💜🙏✨️

We can not thank michaela and Joanne enough they went above and beyond to make our dads final send off absolutely beautiful Michaela went out of her way to help our family with all the final details even giving up her time on a public holiday to help us after we all got overwhelmed by everything Everyone from the service said michaela came across as if she knew our dad/husband which made it so much better Con not thank Michaela enough Sue Michael Shane Debbie Tracey & Phillip

From our first meeting with Rachel her professionalism and commitment to our requests was illustrated through the whole process. This was complimented by her kindness, comfort, compassion and respect during a most difficult time when we were most vulnerable. Nothing was a problem. Dad's farewell was everything that we wanted. A very emotional day but we were comforted knowing that Rachel and her staff would ensure every detail was perfect. Right down to having my 'professional hugger' supporting us on the day. I could not have asked for anything more. Thankyou Rachel and staff at Picaluna xx

We were incredibly fortunate to have Amy lead my mum’s Beautiful Buddhist funeral. She brought a sense of deep reverence, warmth, and understanding to the ceremony, creating an atmosphere that truly honored my mum’s spirit her work and who she was. Her presence was nothing short of magic—holding space with such grace, compassion, and authenticity. Every word, every ritual felt deeply meaningful, and I cannot thank her enough for the extraordinary job she did. It was a beautiful, sacred honnouring, and I know my mum would have LOVED IT as we did. 11/ 10 couldn't recommend more highly.

Great quality service, sit down chat and getting info with Olivia at home was excellent without pressure and obligation, it was very satisfying service, thanks Olivia!

Raine was very helpful at Michael's funeral at Burpengary. She is a lovely lady.

We feel so fortunate to have had Picaluna funerals recommended to us, and to have been looked after by the incredibly kind, warm, calming Alexandra Kirk. At a time of incredible grief, she was a constant source of comfort. She carefully and professionally guided us through an unfamiliar process, and we will be forever grateful for her exceptional service. Huge thanks to Alex and the whole team at Picaluna. We would not hesitate to recommend Alex to others who find themselves in the same position.

Rachel provided exceptional care and support in planning a beautiful service for my mother. From the very beginning, she was kind, compassionate, and attentive to every detail, ensuring the farewell was truly personal and meaningful. Her warmth and professionalism made a difficult time so much easier, and we felt completely supported throughout the entire process. The service was a perfect reflection of my mother’s life, and we are deeply grateful for Rachel’s dedication and thoughtfulness. I highly recommend Rachel and the team at Picaluna Funerals for their outstanding care and service.

I can't thank Faye enough for her outstanding support during a difficult time. She was incredibly warm, friendly, and professional, providing a comforting presence throughout the entire process. It is evident that Faye truly values her work, as reflected in her professionalism and genuinely caring approach. Her guidance was so valuable, and everything went smoothly without a hitch, from start to finish. Kylie was very helpful when taking my initial call and provided lots of helpful information and reassurance during such a confusing time. I wouldn’t change a thing about my experience with Picaluna, and truly appreciate the care and attention they gave to every detail. Faye coming to us to discuss the proceedings and deliver the ashes took away the stress of trying to coordinate distressed family members, and made the entire process so much easier. I highly recommend Picaluna Beautiful Funerals to anyone in need.

We did our direct cremation and viewing with the help of Sam Talbot. She made a difficult time much easier with her caring and kindness. Thanks for everything Picaluna.

The family of Rain Clark wish to thank the team at picaluna beautiful funerals particularly Jonelle McDonell our funeral director who provided unwavering support throughout the entire process. Her introduction to Rain was delivered with such warmth and sincerity that it felt as though she had known her personally, making the occasion all the more special.

I would highly recommend Jacqueline and the picaluna team. Very professional and caring. Many thanks.

We cannot recommend Picaluna Funerals more highly. From first contact to the delivery of the urn everything was so easy and done with so much compassion and understanding. Mikayla was our main contact and she went above and beyond for our family, ensuring we were looked after so well. Thank you Picaluna, we have recommended your services and will continue to do so.

Absolutely recommend Michaela the kindness an caring she showed during this tough time our family is going through,actually took the time to get to know an support our family

From the moment we first conversed with Kathryn we knew that we’d made the right choice for the farewell of our father. She guided and counselled us through the whole process with such care and dedication. The time she spends in getting to know her clients and their families made us feel like she’d known us all for years. I’d have no hesitation in recommending her.

Olivia and her team took wonderful care of us in a difficult time, taking away any extra admin and organisation. Advice was expert, relevant and always considered. Our family felt supported throughout. A sensitive, efficient and valued service.

Very caring, supportive and professional

Annie and Raine from Picaluna were incredible. The whole company Picaluna were exactly what we were after for Dad’s funeral. They were caring and kind and catered to every little detail. Any request made was never too hard amd they allowed for a unique funeral exactly how my dad would have liked it in a beautiful location with dad’s family and friends. It was truly special. Picaluna are so down to earth and not at all stuffy like other funeral companies. I’m am truly grateful to have found them and had them facilitate and help guide my dad’s final send-off.

I cannot recommend Olivia highly enough. Her gentle manner, attention to detail, and kindness were exceptional. The funeral service Olivia organised for my aunt was truly beautiful and the slide show was the best. Even after the funeral Olivia made sure everyone was ok. Many thanks Olivia.

We wish to thank Ann Scholz our Celebrant for the gracious manner in which she conducted the funeral ceremony of our dear Mother. Ann showed us a unique understanding of the sadness and grief we faced whilst making us feel comforted at a time we felt most vulnerable. From our first meeting through to our final goodbyes Ann made evident the love she has for her vocation as proven by her deep compassion and her calm demeanour. Our Mother would have been proud that her service was so elegant and engaging. The celebration of our Mother’s life will be forever a beautiful memory, thank you Ann.

I cannot express enough gratitude for the care and warmth Amy Firth brought to my father's funeral. From the very first meeting, she made us feel at ease with her calm, compassionate presence. Amy's approach was not only spiritual but deeply personal, taking the time to understand our family's values and my father's life in detail, making sure the service truly reflected who he was.What stood out the most was her ability to create an atmosphere of inclusivity. She seamlessly blended respect for different beliefs and traditions while honouring the unique spirit of the occasion. It felt like she was guiding us all through a sacred moment, one that allowed us to mourn, remember, and even find moments of peace and comfort.Several guests have since remarked that it was, without question, the best funeral they'd ever attended – if such a thing is possible. Amy’s attention to detail, her warmth, and the sincerity she brought to the service made a profoundly difficult time a little bit more bearable. I would highly recommend Amy Firth Celebrant to anyone looking for a ceremony that is heartfelt, meaningful, and beautifully conducted.Thank you, Amy, for helping us navigate one of life’s toughest moments with grace.

Having previously arranged two funerals that did not quite meet my expectations, with the death of my daughter, I wanted this to be something special that was a meaningful expression to celebrate her life taken all too soon. Amy’s organisational skills and attention to detail were clearly on display in managing all aspects leading up to the funeral, including a number of unusual aspects that were part of my daughter’s wishes, such as arranging specially designed artwork and a coffin wrap featuring some of her favourite things in life. I can rest assured that she would have been very happy with the manner in which the ceremony was conducted. Importantly, several guests commented on the wonderful way she organised the ceremony and how she spoke of her life and brought those at the funeral service to be included in their grief and the joyous moments they spent with her.

Greg Colby was a God send to me. He helped arrange my mother's funeral. I really wasn't in a great place at the time and he was kind, compassionate and went out of his to ensure that I didn't have to worry about a thing. I do t know how i would ha e gotten through it all without him. I would highly recommend Greg.

The hardest, emotional & upsetting time of my life happened on the 16th November 24 when my beautiful husband passed away. With the endless help and support of the wonderful, caring Paulina I would not have given my husband such an incredible service. Paulina went above and beyond and my husband would have been so proud of his send off. Paulina is an Angel and helped me so much, I am so grateful for her help. Thank you so much Jen Copping

So personal and caring, professional and warm. Picaluna guided us through one of the hardest times in our life. Kathryn was the perfect celebrant who captured the very essence of my mother without ever having met her. She was warm and compassionate. People commented that the service was the best funeral they had ever attended. Others thought she was a family member or friend the way she was able to talk so knowingly of my mother. Picaluna was involved in our care prior to my mother passing. When we knew she would pass soon, I rang Picaluna and they were able to guide us in such a caring and sensitive manner. Both my brother and I were able to be involved in the process of saying our final farewells. Thank you Kathryn and the staff at Picaluna. Your kindness and professionalism made all the difference.

I highly recommend the services of Jacqueline Coan with Picaluna. In December 2024 Jaqi was the celebrant and director of my mother's funeral. She ran the funeral service so competently and smoothly that some who attended commented that it was the nicest funeral that they have ever been to. For myself, Jaqi streamlined all the funeral requirements in a timely manner so I could concentrate on my part of the service. I thank Jaqi very much for making it a memorably beautiful funeral. I'm sure that my mother would have said the same.

I would like to thank JC and the Picaluna team for their outstanding care and compassionate approach in planning and conducting the funeral service for my father. Nothing was too much trouble for the Picaluna team. The kindness and sensitivity with which JC approached all of our planning meetings helped us to ensure that Dad had the beautiful and heartfelt send off he deserved. Professional and personal at the same time - this is a rare combination but that’s what we experienced at every turn. They also managed to pull everything together in an amazingly short time without missing a single thing. We will be forever grateful. Karen Egan

In the days leading up to my beautiful Dad’s death, I chanced upon Picaluna while searching the internet for contemporary funeral services in Brisbane. Straight away I was drawn to the warm, friendly faces of the women on their website. Annie (Caulfield) and Clare came to our house and sat with my Mum and I for hours, listening to our stories and getting to know us and my Dad intimately. Every occasion we met with them they held the space so authentically and compassionately. They listened carefully and were able to guide us not only in arranging a simple, very private cremation but also later devising a unique and extraordinary Celebration of Life event for my Dad all the while respecting our ongoing deep grief. Annie checked in on us almost daily, gently moving us through our list of “to do’s” while also making sure we were OK. Nothing was too difficult or too unusual for Annie and her team. She intuitively knew when to stand back and when to step up, and handled the whole process with humour, kindness, calm and efficiency - exactly what we needed! The day of the Celebration went flawlessly and joyously, and the team of Picaluna women (elegantly dressed in navy blue) were there to graciously help with any request while also making themselves unobtrusive. We cannot recommend the services of Picaluna, and in particular Annie, enough. They are more than your average funeral service. They walked with us through this terrible time in our lives while also helping us achieve the send off my Dad deserved, and which his family and friends all needed. Thank you, Annie and co. Wishing you all the best. ❤️

JC and team were very compassionate and helpful to our family during a very difficult process. JC provided a beautiful service and the professionalism and kindness shown was exceptional.

At a difficult time, from the first initial phone call we as a family were guided and reassured with Picaluna. Jo was absolutely wonderful, meeting us at our home and calmly and clearly with empathy explaining the process forward. Full and transparent with her advice, costs and everything in between we could not have asked for more. Sincere empathy and a willing to help in person, via emails and phone calls. Thankyou so much Jo.

Cheryl, and the team, made this trying time not only manageable, but very special. We knew a conventional venue wasn’t right for our needs, Picaluna helped us choose the perfect spot and create the perfect service. Can’t thank (or recommend) enough.

We had a wonderful experience with Picaluna. Cheryl was very understanding and supportive through our difficult time. We were able to personalise the vessel with paint, messages, and stickers,this was such a beautiful tribute and adds a unique touch to the service of our loved one. We received so many comments of how beautiful our send off was. thank you Cheryl and team for making it possible 🩷

I could not recommend Picaluna (and in particular Paulina Mangano) who handled the funeral of a very special friend recently. Paulina showed absolute compassion and genuine interest in helping the family find the perfect celebration of life service and went to great lengths to move mountains in making location for service and wake accessible. It did not feel like ‘business’ and Paulina led the day with professionalism and grace (even keeping a comforting hand on my back as I read a few words). We were very lucky to come across this dynamic combination when we needed them. I’d highly recommend Picaluna and Paulina whenever needed.

Rachel, Emily and team were amazing. If I could give more stars I would. They created calm within the chaos of organising one of the hardest things we’ve have ever had to do. At every stage the team were genuine, helpful and incredibly empathetic. Rachel spoke about my father so beautifully I felt like she had known and loved him as we did. She picked up the important information subtly through conversation. Nothing was a problem with organising the funeral exactly as we wanted it. I would recommend this service to anyone who wants a funeral or event that is 100% about the person and organised by people with care, empathy and amazing organizational skills.

Thank you Rachel, we were so lucky to find Picaluna. What a great idea it is, no big funeral companies or overheads. It suited us completely, having a personal one on one with Rachel, who was always available to meet us anywhere or on the phone, with compassion, kindness and understanding and organised everything exactly as we requested. Rachel helped make Mark's funeral really beautiful, as the advertisement for Picaluna says. She surprised us with a retro hearse, which was just perfect and her calm consistency helped us through. Many thanks again Rachel can't recommend you or Picaluna highly enough. Helen

We were fortunate to have the very warm, understanding and professional Andrea Beaumont as celebrant for my beloved partner, Maret Archer's Memorial. Andrea's light touch kept the event cohesive and flowing, offering each speaker support and providing guests with warm hearted and sincere commentary. We can't recommend Andrea's services highly enough - she was the perfect person in whom to entrust this very special and meaningful event.

Sarah has supported us through the unimaginable process of trying to create a special service for our daughter. I can not recommend her highly enough. I am forever grateful

Have to say that Sarah did an amazing job in caring for our family through this horrific tragedy. Would highly recommend this funeral service organisation. But more importantly Sarah. Totally wholistic care.

I had the privilege of meeting with and employing Amy Firth to assist with writing my Grandmothers Eulogy. I cannot express enough gratitude for her professionalism, compassion and attention to detail. From our very first meeting, Amy was compassionate, respectful, and patient, guiding us through every step of the process with sensitivity and kindness. She took the time to answer all of our questions, offered helpful suggestions, and ensured that every aspect of my Grandmothers eulogy was worded with love and dignity. I highly recommend Amy for anyone in need of funeral services. Her respect and dedication to her profession is admirable and she made an incredibly difficult task feel effortless and allowed us the space to grieve with love and laughter.Thankyou Amy, we will forever hold you dear to our hearts x

When we lost our beloved husband, father and Opapa, we were faced with wanting a simple and meaningful burial without having a formal funeral service, as he had not wanted that. Amy provided us with gentle support and guidance as she led us through the graveside rituals. She spent time with us beforehand learning about his life, so her words were entirely appropriate and in tune with our occasion. It could not have been more perfect. We could not have asked for a more tender and loving guide as we said our last goodbyes. Thank you, Amy, for holding us all at this precious time.

October, 2024 Following the passing of our dear husband, father and friend we were tasked with the difficult decision of finding a funeral director with whom we could work. We looked in our area, the Inner West and found Picaluna Funerals. They seemed to provide a transparent and multi faceted solution. The choice of venue, style of funeral and most importantly the celebrant. We choose Bec Jackson. Bec was so accommodating, nothing was a trouble. She embraced us at this most difficult time, providing support for our personal ideas, encouraging us to take time to think about the special day. Her time with us was uncompromised. Her smile, lighting the occasion with compassion and care. The funeral was just lovely and everything went as we had envisaged. THANK YOU, BEC

From the moment I first called Picaluna, only a few hours after my mother passed, I knew I'd made the right decision. A lovely lady said my details would be passed on to a funeral director and, sure enough, Jaqi called soon after. Jaqi's warmth, compassion, expertise and professionalism were exemplary. Not just my opinion - so many of the my family and friends who came in contact with her gave me unprompted feedback about her and it was all overwhelmingly positive.

The support and empathy from the Picaluna team from the first difficult call I made after our mum had passed, the face to face with Anne Lee and Jordan Kadell, preparation, the service and the after service was amazing. Anne and Jordan who both needed to wrangle the wishes of 5 siblings and Mum's wishes into a send off fitting someone so dear to us all. The information Picaluna provided up front at our home and the questions that helped us provide what was needed gave us the confidence to commit to Picaluna to provide this very important ceremony with maybe some uncoventional events. The fact they they delivered what has hoped for and so so much more is why I am writing this review. The care and attetion to detail was impressive and that extended beyond the funeral. Thanks so much Picaluna and in particular Anne Lee and Jordan Kadell. An unexpected parting gift from the Picaluna team when I received Mum's ashes and a USB of the service and video tribute was also very special and held with the main theme of the service, was really touching. Thanks so much

Jules, thank you for doing the most amazing funeral for my beautiful mum. At a really emotional time for us, you were so kind and so helpful. You came all the way to Melbourne to help make our day so special. You're the best! Thank you Jules.

Highly recommend Julie Leggett, professional with high communication skills

Julie conducted a beautiful and personal service for my dad by spending time with my family and getting to know him through our eyes. She really captured the essence of his personality and his cheeky humour! Thank you for making a sad day a wonderful celebration.

Amy held me and my family at the most vulnerable and precious of times, when she led my Dad’s graveside burial. We only had immediate family there (4 of us) so adding in someone from outside this inner circle was a delicate position to be in. Amy took on this challenge with the most gracious and humble attitude. Her skill in being there, while also “not being there”, allowing us to be together, was absolute perfection.I could not recommend Amy more highly, she was everything we didn’t realise we would need. What more could you ask for. Thank you, Amy, for holding this precious moment with us.

Amy provided such heartfelt care and guidance during my grandmother's funeral. She created a beautiful, bespoke ceremony that truly honoured her long life and reflected our family’s wishes (which wasn’t easy with a jumble of Catholics and atheists!) - but Amy held it all with such grace and tenderness and found a way to weave in something for everyone. Amy’s compassion and attention to detail made a difficult time feel peaceful and full of meaning. We couldn’t have asked for a better experience. Thank you, Amy!

We had the privilege of having Kate as our funeral director for my dad’s funeral. Kate was an incredible mentor and guide for our family during this time. From our first meeting with Kate she made us feel incredibly comfortable and was able to help us and assist us in giving our dad the send off we wanted to. Kate listened to all of our ideas and was able to put all of them together in a way that seemed fitting for the event. Kate’s work ethic and professionalism are second to none and her ability engage with the audience and deliver the story of dad’s life is something we are truly grateful for. Kate made dad’s service and we were truly very honored to have her. I would highly recommend Kate.

In what was an extremely emotional and heartbreaking time in organizing my mother’s funeral, Katheryn was empathetic, caring and incredibly thoughtful throughout the entire process. I couldn’t recommend her highly enough.

Kathryn assisted me and my siblings after our mother died suddenly. During such a difficult time, Kathryn gave us kindness, empathy, respect and guidance to arrange a beautiful funeral for our Mum. At the service, Kathryn's direction, words, tone and manner were all perfect. Highly recommended.

From the beginning Olivia was very attentive and thorough with arranging my mother’s funeral. Couldn’t expect more than what she has done for us. Thank you so much

Dear ShellyI’m writing to express our deepest gratitude for the exceptional care and compassion you provided during our brother George’s funeral. Your professionalism and kindness made an incredibly difficult time more bearable for our family. From the moment we first contacted you, your empathy and understanding were evident. You took the time to listen to our needs and guided us through every step of the process with patience and respect. Your attention to detail ensured that George’s funeral was a beautiful and fitting tribute to his life. Your ability to blend sensitivity with efficiency was remarkable. The way you handled all the arrangements, from the service to the burial, allowed us to focus on remembering George and supporting each other. Your support and reassurance were invaluable, and we felt truly cared for throughout. George was a musical, caring, and humorous person, and your efforts helped us honor his memory in a way that reflected his spirit. The personal touches you suggested and implemented were deeply appreciated by all who attended. Thank you once again for your outstanding service and for being a source of comfort during this challenging time. We will always remember your kindness and professionalism. With heartfelt thanks, Camille & Michael

Shelly was recommended to me, we used her services for my husband’s service. Shelly’s genuine compassion, calm kindness, knowledge of the industry and organisation skills made for a seamless process which was so welcome at such a difficult time.

Andrea from Picaluna stepped in at very short notice to take reigns on a funeral that had many moving pieces and a grieving family that had trouble making decisions.Andrea was kind, patient, professional and personable. She felt like one of the family as she guided us through the process.Her recommendations on unique, yet tailored options for the funeral elevated the day to a place beyond our imagination.Highly recommend.

Dearest KathrynOn behalf of the family, please accept our heartfelt thanks for the care, kindness and compassion you provided in our time of need and sorrow.We appreciated the time you gave us to discuss options presented. You guided us with grace and dignity in providing a fitting tribute to honour and celebrate our beloved Garry. Thank you for the attention to every detail on the day, the floral tribute was so deeply touching. There were many, many tears that day, but the day flowed as we hoped, thanks to your great skill. We have had so many wonderful comments on how truly beautiful the service was.We could never this done this without you and feel so blessed to have been referred to you, your gentle demeanor and kind words helped us through the tough days. May every family be treated with such great care as you have given to us.Sincerely, Jo

We cannot express enough how grateful our family is for the exceptional care and support we received following our father’s passing. Anne provided us with an incredibly compassionate and professional service, guiding us through every step of the process with empathy and grace.Our family wanted to arrange something distinctive and beyond the scope of a conventional service, and from the outset, Anne made a challenging and emotional time significantly easier with her genuine kindness and dedication. Her expertise, proactive attitude and creative approach to finding solutions make her an invaluable resource for families seeking not just professional guidance, but also a compassionate and understanding partner through their time of need. She was always available to answer our questions, address our concerns, and ensure that every detail was handled with the utmost respect and care.We highly recommend Anne - It was clear that Anne is deeply committed to her work and to supporting families during such difficult times.Thank you, Anne, for everything you did for us. Your support made an incredible difference, and we are deeply appreciative.Helen, Fotini & Electra Manikakis

Our brother passed away unexpectedly a few weeks ago. He was in another state when it happened. I contacted Picaluna for some guidance about bringing him home and from the first moment I spoke to them, I knew we would use them for his funeral. Rachel looked after the arrangements with such empathy and kindness. We could not have done it without her and Claire. It was a beautiful farewell. Would highly recommend them.

Jaqi visited our home for a first consultation and was very helpful explaining all the options. We subsequently had a second visit and completed all the planning. Jaqi was very knowledgeable and understanding. On the day Jaqi ran the funeral and things could not have gone better. thank you and well done.

We were so blessed by having Jaqi as our funeral director and celebrant for the funeral of our dear father. Her attention to detail and sensitive ways of walking with us and making suggestions of how we could celebrate his long life made the day a beautiful one for all of us. We all felt she genuinely cared for us and our family. She helped create a beautiful space, and took care of many details for us so we could be fully present. Her co-workers and vendors were also exemplary - we felt she handpicked them all for us. We wholeheartedly recommend her professional and heartfelt services.

It has been so nice to work together with Olivia Andrews to get a beautiful service together for my wife. Olivia has been so patient through the whole process and guided us to something that we were really happy with. The compassion Olivia showed us just made things easier in a difficult time. My highest recommendation

Marlee is the most loving, kind, sincere and compassionate person and celebrant with the most beautiful soul. She is the absolute perfect person to conduct any funeral because of her vast experience and amazing knowledge and versatility but especially for a spiritual funeral. When someone very close to my heart died she was the first person I thought of. I knew she would understand exactly the needs of my family and connect in with our beliefs and desires to create the perfect funeral to honour such a special departed soul. Her sensitivity and connection made the planning of the funeral easy and as stress free as possible. She goes above and beyond. Don't look any further as Marlee is the perfect choice to conduct your loved ones funeral. Thank you again Marlee, you will never know how much your love and support made to everyone. Love and Light Marilyn x

Marlee was Absolutely Amazing doing our Fathers funeral ❤️….. I would highly recommend her!!.. Hopefully she is still working to do mine:))

My father passed away recently in his 90th year. As a family we engaged Jaqi Coan of Picaluna Beautiful Funerals, in the role of Funeral Director & Celebrant.We are so pleased we made this decision. Jaqi listened carefully to the family throughout the planning process, with compassion and empathy. In so doing, Jaqi was able to create a personal, meaningful and heartfelt tribute to my father.As my health prevented me from being present for the service, a very important part of the day for me was the multi-camera livestream coverage. Without putting too fine a point on it, this aspect was breathtaking! The crowning glory being, drone footage of the hearse elegantly gliding through the rural landscape, adjacent to the Twin Creeks Golf & Country Club where the ceremony was held.The standard of service provided by Jaqi, her colleagues at Picaluna Beautiful Funerals and every one of their suppliers, could only be described as exceptional. I have no hesitation in giving Jaqi a 5 star rating!

What can I say…… I made the right decision to ask Sarah to guide mums funeral. She made the whole journey not enjoyable but bearable, Beautiful. Sarah’s suggestion every inch of the way was so helpful From being with mum when she left her body, bathing mum after she went, bringing the cardboard casket home to decorate with the great grand kids and the layout of the service. The whole event went perfect.I have had nothing but praise from friends and relatives including those who watched it being live cast. I highly recommend using Sarah and Picaluna to give the best service for your love one!

The Picaluna team are amazing. We were so thrilled to have Candice not only as the funeral director but also the celebrant at mums funeral. She took care of everything!! She was always available to answer questions, thought outside the box, organised, super lovely/awesome, empathetic, the list goes on. How she wrote and spoke about mum, captured mums life brilliantly. What I love about the company is that they are transparent with the financial side of things, their contribution to charity and also having the option of eco-friendly coffins. I can't thank Picaluna and Candice enough for mums send off, would 110% recommend them.

My gorgeous Dad died suddenly in my home last month and we needed to act swiftly to find a service that honoured the gentle, soulful and Earth conscious person that he was. My husband found Picaluna and as soon as I read the company statement and the foundation of the 🌛special🌜 name and services offered I knew Picaluna was the right choice. Despite the tight time frame Picaluna were immediately responsive, kind and available. Dad and our family were handled with the upmost respect and can do attitude for our wishes. His send off from our home was joyous, gentle and exactly what we needed in our shock and grief.Maureen was appointed to take care of us and she was exactly the person Dad and I needed in this sad time of earthly goodbyes. She answered my queries out of hours and organised all my requests behind the scenes in a timely manner and alleviated all anxiety. I was so happy with everything Maureen organised & endorsed on my behalf. She drove a long way to come to my house and meet me, advise me of options, hear about Dad and look at pictures. Before she left she visited Dad and talked to him in his colourful bedroom, and met all of my ideas with a resounding YES. Thank you Maureen & Picaluna for your kindness, empathy and enthusiasm for facilitating this joyous and gentle send off to best honour my gorgeous Dad.With glowing thanks. ❤️💫🌹🏵️🌼Amber, Richard and family.

A five star review doesn’t do justice to the support and service that Andrea and Picaluna gave us when our Dad suddenly passed away recently. From the minute I called Andrea she was such an amazing support and I honestly can’t imagine how we would have endured the whole experience without her. She put up with our loving (but intense) attempts to capture our beautiful, complex Dad in a service that was fitting for the amazing life he lived. No request was too complicated and she replied to every question and worry, no matter the time of day or night. During the service Andrea brought such joy and warmth and helped to make Dad’s funeral something we are all so proud of. So many people remarked to me that it was the most beautiful and personal funeral they had ever been to. Though we don’t wish this sadness on anyone else, we hope that every family across Sydney has the chance to be supported by Andrea and Picaluna when the time comes to farewell someone they love.

Alexandra was warm and easy to deal with. Great communication . Wonderful service .

Jaqi and Picaluna did a wonderful job at proving the funeral and care that our family needed.

Andrea and the Picaluna team are amazing. I witnessed them lead two poignant services over the course of a few weeks. Andrea is a tender, thoughtful, heartfelt death celebrant who led the ceremonies with grace, compassion, extreme care and poise. I felt so safe with her to both sob and laugh, and I felt the dearly departed and their loved ones were lovingly cared for by Andrea and the Picaluna team. So highly recommend this gifted team.

We used Picaluna Funerals (with Candice and her staff) for our mother’s funeral. From the first contact to the last, Picaluna were fantastic. Easy to deal with, always happy to answer questions, friendly and empathic and always professional. Our family would highly recommend them.

A more beautiful and personal farewell could not have been possible .

Our family recently had Andrea from Picaluna support and oversee the funeral arrangements for my father. From the very first day amid shock and sadness Andrea walked us through it. She took the time to learn about the man who was our father and husband and she honoured him as if he was a dear friend. Every detail was meticulously delivered as we wished and Andrea guided us when we were unsure. She Helped us create a funeral that perfectly expressed the love we all had and the life and legacy my father left. We will be forever grateful for Andrea’s intuitive and gentle support.

Very caring, professional and thorough. Thank you guys for all you did.

Jaqi was so compassionate in the way she guided us to organise a beautiful day to celebrate the life of my precious Dad. She showed so much empathy and respect both to us as family members and to my beautiful Dad. The ceremony was absolutely beautiful and such a fitting way to honour my Dad. I am so grateful that we were blessed to have Jaqi journey with us as we farewelled our wonderful Dad. She showed all of us kindness and love.Thank you so much Jaqi

I would highly recommend Picaluna funerals to any families in their time of need. JC Storace our Funeral Director and her team were highly respectful, compassionate and transparent through the whole process. Unlike most funeral companies, Picaluna tailor exactly to your needs without charging the world, the difference in costing was huge from my previous experiences and the quality of the service supplied really great. Myself and my family thank Picaluna Funerals for making our experience that bit less stressful and beautiful at the same time.Gavin Griffin

Going through our dad's end of life care and funeral was a very difficult time. We had the most amazing help from Anne Lee, Funeral Director, Picaluna Beautiful Funerals. The care, respect, service and professionalism was 110%. With Anne's help our family put on a loving and personally tailored service for our dad. I would definitely recommend Anne.

I would highly recommend Anne, as she helped us through the most difficult time of losing our mother. Anne was professional, nothing was too much trouble and Anne was caring and considerate at all times. Anne explained everything with clarity and showed the upmost respect to my mother and our family. It made such stressful time easier on all of us.