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The Death of a Spouse or Partner

Navigating the Unimaginable Loss

Grief is a universal experience, but losing a spouse or partner is a deeply personal journey. It’s a loss that feels like it upends your entire world. Your spouse, partner, significant other, or fiancé wasn’t just someone you loved—they were your family, the person you chose to share your life with, and who chose you in return. When they’re gone, it’s not just about their absence; it’s about the life you planned together, and suddenly that future is no longer possible.

The Deeply Personal Journey of Losing Your Partner

After the loss, you’re left to sort out a new and unwanted world. The routines, roles, and life plans you had together are suddenly gone, and you must piece together a new way of living. This adjustment period is often overwhelming, but over time, and with support, you can begin to rebuild. Whether that means managing financial responsibilities alone, reshaping family dynamics, or learning to face the silence of the evenings, you have the strength to navigate this world and build a future that reflects the love you still carry.

Grieving the Loss of Your Person—and the Future You Imagined

Losing a spouse or partner means mourning not only their physical presence but also the life you envisioned together. It’s the plans you made, the retirement you dreamed of, and even the small, daily routines that change forever. The future you imagined feels stolen, and you’re left navigating a life you never expected. It’s like being one half of a pair of scissors—you might still function, but nothing feels balanced.

While well-meaning people might offer reassurances like, “You’ll find someone else,” to you, your spouse or partner is irreplaceable. No one can fill the unique space they left behind in your heart.

Intimacy and the Loss of Connection

It’s not just the physical intimacy you miss, but the emotional connection too. The comfort of their presence, the familiarity of their touch—this is often referred to as “skin hunger.” It’s the longing for those everyday moments of closeness, whether it’s a simple hug, holding hands, or even the way they would sit next to you on the couch. This loss can feel like an ache in your very core, as you navigate life without the constant reassurance of their love and support.

The Subtle Absence of Everyday Moments

From the outside, it might look like you’re holding things together, but internally, grief often feels like a relentless storm. It’s not just the big life moments you miss; it’s the small, everyday details—like the fact that they locked the doors at night or the sound of their voice when they said goodbye in the mornings. These seemingly insignificant things now create gaping holes in your daily life.

The Heartache of Holidays and Special Occasions

Holidays, once filled with joy, can become painful reminders of what’s been lost. Where others see a time for celebration, you might be filled with dread and anxiety. It’s another reminder that your world has changed in ways that others can’t fully understand.

Navigating Secondary Losses

The death of a spouse comes with secondary losses that often go unnoticed. Your spouse was likely more than just your partner—they may have been a co-parent, confidant, or financial contributor. You may find yourself shouldering new responsibilities, like managing finances, raising children, or dealing with complicated family dynamics. Socially, you might also feel the distance of married friends or struggle with shifting relationships, leaving you feeling isolated in your grief.

A World That Doesn’t Understand Grief

We live in a world that is often grief-illiterate. People may expect you to “move on” or share stories of others who have lost their spouse, assuming it will bring comfort. Instead, this comparison only deepens your sense of isolation. No one else had the relationship you did, and no one else will grieve the way you do. Your grief is as unique as the love you shared, and it deserves to be witnessed, not compared.

You don’t need anyone to fix you. What you need is for someone to listen—to sit with you in your sorrow and simply be there. Support doesn’t always come from where you expect it. Sometimes, it’s a kind word from a stranger or an understanding nod from someone who’s been there.

Honouring Your Spouse Through a Personalised Funeral or Memorial Service

First things first—when it comes to saying goodbye, arranging a personalised funeral or memorial service is often one of the first things on your to-do list. 

“As you consider how to say goodbye, remember arranging a personalised funeral or memorial service isn’t just another task; it’s one of your final acts of love for your partner.”

A thoughtfully planned funeral service can be a powerful way to honour your partner’s life and legacy, offering space for reflection, connection, and healing. Done well, it not only celebrates who they were but also helps guide you through your grief, bringing together loved ones to acknowledge the profound impact your spouse had on everyone’s lives.

This personalised farewell is both a tribute to your partner’s unique story and an important step in your own grieving process. By reflecting on their personality, passions, and the mark they left on the world, you create a service that truly represents them. Incorporating elements like their favourite music, meaningful readings, or sharing stories from family and friends can make the ceremony feel deeply personal.

Consider adding personal touches such as displaying treasured mementos, choosing a location that held significance for you both, or creating a memory table where guests can leave notes or tokens of remembrance. These small details not only honour your partner but also provide comfort to those attending by fostering a sense of shared memory and connection.

Ultimately, a personalised service like those offered by Picaluna Funeral Directors will allow you to say farewell in a way that feels right for you, while celebrating the life and legacy of your spouse. By creating a ceremony that truly reflects them, you ensure their memory is carried forward with love and meaning.

Reflective Question: What qualities or traits of your spouse do you want to highlight during the memorial service? How do these qualities define their legacy?

Navigating the Practicalities & Legal Matters After the Loss 

Losing a spouse is not only an emotional ordeal but often brings a wave of practical tasks that can feel overwhelming. From handling legal paperwork—such as obtaining a death certificate, organising a funeral/memorial, managing the will, and dealing with estate matters—to managing the financial adjustments like filing insurance claims or revising household budgets, these responsibilities can add an extra layer of stress. 

Obtaining a Death Certificate

In Australia, the death certificate is essential for settling a loved one’s estate and accessing financial services. After the funeral director registers the death with the Births, Deaths, and Marriages (BDM) registry, you can apply for the official death certificate. This document is needed for a variety of tasks, including closing bank accounts, claiming life insurance, transferring property, and finalising tax affairs. The process varies slightly between states, but it generally involves filling out an application form online or by post and paying a small fee.

Handling the Will and Estate

If your spouse had a valid will, it’s typically the executor’s role to carry out the wishes outlined in the document. The executor may need to apply for probate, which is the legal process of validating the will. Probate allows the executor to manage the estate, including paying off any debts, distributing assets, and dealing with property transfers. In cases where no will exists, intestacy laws will determine how the estate is distributed, which can sometimes involve more complicated legal steps.

Reflective Question: What do you know about the probate process? Are there any areas where you feel you need more information or assistance?

Dealing with Superannuation and Beneficiaries

Superannuation in Australia often includes a death benefit paid to a nominated beneficiary or the estate. The trustee of the super fund typically decides how the benefits are distributed, though a binding death nomination can ensure the funds go to a specific person. It’s important to check if your spouse or partner had a valid nomination and follow the process with their super fund to ensure the death benefit is paid correctly.

Insurance Claims

Whether it’s through a superannuation fund or an independent policy, you’ll need to gather documentation—like the death certificate and insurance policy details—to file the claim. The process can take several weeks, so starting early is beneficial. You may also need to check if there are any exclusions in the policy or if additional documents (like a coroner’s report) are required.

Handling Joint Bank Accounts

Joint bank accounts are usually easier to manage, as they tend to remain accessible for the surviving partner. In most cases, ownership automatically transfers to you. However, if your spouse had any individual accounts, you will need to notify the bank, provide a death certificate, and possibly go through probate if the account holds substantial assets. Be sure to keep track of any recurring bills linked to these accounts to avoid disruptions.

Reflective Question: How do you feel about the financial responsibilities you have now? Are there any specific concerns you have regarding joint accounts or debts?

Widow/Widower Benefits in Australia

In Australia, several government benefits and financial supports are available for widows and widowers through Centrelink. To apply for these benefits, you can visit a Centrelink service centre or log into your myGov account online, which is linked to Centrelink. You’ll need several documents to verify your eligibility including: including: (i) A certified copy of the death certificate (ii) Proof of your relationship with the deceased (iii) Financial records, such as joint bank account details or your spouse’s superannuation information (iv) Personal identification documents (passport, driver’s license). It’s important to notify Centrelink as soon as possible after your spouse’s death to ensure a smooth transition and avoid any overpayments that need to be repaid.

Bereavement Payment

If you were receiving certain social security benefits before your spouse passed away, you might be eligible for a Bereavement Payment. This is a one-off payment meant to help cover immediate expenses after the loss of a spouse. The amount you receive is generally equivalent to up to 14 weeks of the payment you were getting before their death.

You may be eligible if you were receiving any of the following: (i) Age Pension (ii) Disability Support Pension (iii) Carer Payment.

Centrelink Payments for Low-Income Widows

For widows who were not receiving any Centrelink payments prior to their spouse’s death, the JobSeeker Payment might be an option if you’re below Age Pension age. You’ll need to meet income and asset tests, and the payment is designed to help cover your basic living costs while you adjust to life after your spouse’s death.

Rent Assistance

If you were renting your home and your household income has significantly changed after your spouse’s death, you may be eligible for Rent Assistance through Centrelink. This benefit is available if you’re already receiving an eligible payment like the Age Pension or JobSeeker Payment and are renting privately.

What happens after the Funeral? Losing and Finding Yourself After the Loss

Grieving a spouse isn’t just about losing them—it can feel like losing a part of yourself. Your identity was closely tied to your life with them, and when they’re gone, so is the version of yourself that existed when they were alive. This loss of identity can be overwhelming, but it can also be an opportunity for rediscovery. Over time, you may begin to reclaim parts of yourself that you had forgotten and find new aspects of your identity. It’s a slow process, but there’s hope in knowing that you can still rediscover who you are, while carrying the love and memory of your spouse with you.

Coming to Terms with “The Day Everything Changed”

For many, the day their spouse died marks the moment when life changed irreversibly. There’s a clear “before” and “after.” Coming to terms with this reality is a process. You may replay the day over and over in your mind, trying to make sense of it. It’s not about forgetting—it’s about accepting the new path you’ve been forced onto. Healing doesn’t mean you forget your spouse, but rather that you learn to carry their memory with you as you move forward.

Grieving on Your Own Terms and in Your Own Time

Grief is not a one-size-fits-all experience. Some days, you might feel like you’re managing, while on others, it’s overwhelming. It’s crucial to grieve on your own terms, without giving in to societal pressure to “move on” or “be strong.” There is no timeline for healing, and everyone’s journey looks different. Whether you find solace in memorials or prefer to grieve in private, honour your feelings and remember that this is your personal journey. You don’t owe anyone an explanation.

Reflective Question: What does grieving on your own terms look like for you? How can you create a space where your feelings are valid, regardless of societal expectations?

Navigating Uncomfortable Social Roles

The social landscape after losing a spouse can be challenging. You may suddenly feel like the third wheel in social gatherings dominated by couples. Friends may pull away, unsure of how to offer support, or because your loss makes them uncomfortable. Communicate your needs to those who care about you—whether that’s asking for company, a listening ear, or space. Over time, you may form new connections with people who understand the depth of your grief, and your social world will begin to rebuild.

Releasing Guilt and Regrets

Many people are left grappling with guilt and regret after their spouse dies. You might find yourself replaying moments, wondering if you could have done something differently—encouraged healthier habits, pushed for more treatment, or simply spent more time together. These feelings come from a desire to control the uncontrollable. Recognising that no one could have foreseen or changed the outcome is part of the healing process. Forgive yourself for the “what ifs” and “if onlys.” Your love was enough, and there’s nothing more you could have done. Healing begins when you release the belief that things could have been different.

Imagining a Future That Honours Love and Makes Way for Peace

At first, imagining any kind of future without your spouse may seem impossible. But as time passes, a path forward may begin to take shape. Honouring your spouse’s memory while making space for healing allows you to carry their essence into your future. Whether through charitable acts, living out shared values, or simply remembering them in your daily life, it’s possible to rebuild your world in a way that reflects the love you shared and allows for peace.

Reflective Question: In what ways can you incorporate acts of remembrance into your daily life? How might these acts help you feel more connected to your spouse while moving forward?

Grief is a universal experience, but losing a spouse or partner is a deeply personal journey. It’s a loss that feels like it upends your entire world. Your spouse, partner, significant other, or fiancé wasn’t just someone you loved—they were your family, the person you chose to share your life with, and who chose you in return.

Helpful Tips for Grieving the Loss of a Spouse

While it may feel impossible now, there is hope. Grief will change. It may never go away completely, but it will evolve. Some days, it will feel like a heavy boulder on your chest. Other days, it will be a small stone in your pocket. But over time, the pain will become more bearable. You’ll miss your spouse or partner forever, but you’ll also find ways to carry them with you as you move forward.In the midst of your pain, remember: you are not broken. Your grief is a testament to the love you shared, and though your future looks different now, you still have a future ahead.

1. Honour Your Unique Grief Journey

This is your grief to honour. Grief is a reflection of the connection you had with your spouse or partner. There’s no “right” way to grieve, and you don’t need anyone’s permission to do it your way. Your mind may play tricks on you, convincing you that your grief will last forever. Whether your grief feels overwhelming for a long time or you feel moments of peace sooner than you expected, trust your journey.

2. Modelling Grief for Your Children  

Be mindful of how your grief affects your children. If you have children, you may feel a strong urge to focus on their grief, but remember that they’re looking to you for how to grieve. You don’t have to be perfect, but try to model healthy grieving—acknowledging the pain while showing them that life continues.

Reflective Question: What small steps can you take to model healthy grieving for your children? How might you communicate the idea that it’s okay to feel a range of emotions?

3. Be Gentle with Yourself  

Be kind to yourself. No feeling is permanent, and your pain will change over time. Be gentle with yourself and turn down the volume on your inner critic.

4. Don’t Hesitate to Ask for Help 

Ask for help. Don’t be afraid to ask for support. Whether it’s friends, family, or a therapist, reach out when you need it. Sometimes, all you need is someone to sit with you, especially during the hardest moments, like anniversaries or late nights. A cup of tea of coffee with a friend can offer solace as you navigate this new chapter.

Reflective Question: Who in your life do you feel comfortable asking for support? What kinds of help would be most beneficial for you right now?

5. Seek Out Supportive Resources  

Grief is isolating, but sometimes, the greatest support comes from unexpected sources. You may find comfort in the understanding nod from a stranger who’s been there or a kind word from someone who recognises your pain. 

Find support where you can. Grief support groups, therapy, or even books can be lifelines. You’re not alone, even though it can feel that way.

Quote “While the road ahead may be long and filled with challenges, remember that your love will always be a part of you, guiding you toward healing.”

Conclusion: Imagining a Future That Honours Love and Makes Way for Peace

In the wake of losing a spouse or partner, the path forward may seem unimaginable, but it’s one that can be navigated, step by step. There will be moments of pain, and there will be moments of peace. Along the way, give yourself the space to grieve, the freedom to heal on your own terms, and the patience to rediscover who you are without them. Though life may never look the same, the love you shared remains a powerful part of your story. In time, you’ll find ways to carry that love with you, honouring their memory while embracing the future that lies ahead. You are not alone in this journey, and there is hope—always.

The Role of Picaluna Funeral Director in Supporting Families 

Reflective Question: Have you already selected a funeral director to support you and your family during this difficult time? If so, what factors influenced your decision? If not, what qualities are you looking for in a funeral director?

Picaluna Funeral directors do more than simply arrange beautiful services—they become a vital source of emotional and practical support for grieving families. In the midst of overwhelming decisions, from planning the funeral or memorial to managing legal and financial matters, Picaluna funeral directors offer compassionate guidance, helping families navigate their options with care and sensitivity. 

Acting as a compassionate guide through the planning process, they ensure that every aspect of saying goodbye reflects the family’s wishes, while also providing the emotional reassurance needed during such a difficult time. 

They understand that grief is not a linear process and provide resources to ease the emotional burden, whether by connecting families to grief counsellors, support groups, or other community resources. 

At Picaluna our goal is to stand by you every step of the way, offering unwavering support when you need it most.

Wherever you are— whether it’s SydneyNewcastleCentral CoastBrisbane or MelbournePicaluna has a compassionate Funeral Director ready to guide you through the planning process. Contact us today to discuss your options and receive the support you need during this difficult time.

Additional Resources

Picaluna Charity Partner – Griefline

Griefline Australia is a national not-for-profit that has been serving the community for more than 30 years. They are a Picaluna Charity partner that offers a variety of services that provide help-seekers the opportunity to access free grief support and resources, no matter where they are or what time of the day it is.

Picaluna Blog

If you’re looking for inspiration and ideas for organising a memorial service, check out this Picaluna blog. We provide valuable tips and creative ideas to help you create a meaningful and personal tribute for your loved one.

Services Australia – Centrelink
Information on bereavement payments and benefits available for widows and widowers through Centrelink. This can be a crucial resource for financial support during a difficult time.

Your Life Choices
A comprehensive blog that provides financial entitlements, including superannuation death benefits and support available for those who have lost a partner.

Grief Australia
An online community where individuals can connect with others who have experienced similar losses, share stories, and find support.

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Just left us a 5 star review

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Yi Klavs
5 October 2025

I’m so grateful to Candice and Archie for their kindness and support during an incredibly difficult time. They were warm, respectful, and truly listened, making the process feel personal and gentle. I felt cared for every step of the way. Thank you for your compassion—it meant more than I can say.

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Sarah Judd-Lam
5 October 2025

Affordable, sensitive and compassionate care

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Sarah Skinner
4 October 2025

Dear Shelly,I want to sincerely thank you for the incredible care, kindness, and support you gave our family during one of the most difficult times in our lives. From the very beginning, you were understanding, gentle, and deeply respectful — nothing was ever too much, and every one of our wishes was met with grace and care.You guided us so effortlessly through the entire process, and we always felt held and supported. You took charge in such a calm and reassuring way — which, I must admit, was a challenge for me as someone who is usually the organiser. But your leadership was exactly what we needed, and I truly trusted you every step of the way.What meant the most was how you treated mum — with such dignity, tenderness, and respect. Her farewell was everything we hoped it would be, and more. It was clear that you weren’t just doing your job, but speaking and acting from the heart.Thank you, Shelly, for going above and beyond. We will never forget your warmth, your strength, and your humanity.With heartfelt gratitude, Sarah, Beck & our families. (Funeral Direct Shelly Bennett)

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Steve Macrae
4 October 2025

Olivia is exceptional! No one could have done more than she did in visiting my mother before she died and for making all the funeral arrangements for me. She has a special place in my heart.

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Leroy Lobo
3 October 2025

Thanks Jacqui. Very professional and easy to deal with. Have already recommended to others

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Mick Starrett
30 September 2025

Amy was very helpful thorough and caring.

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Jonathan Neufeld
30 September 2025

They made the experience very personal and came along side us to make our farewell a beautiful send off. The amount of work to detail was amazing, and the extra mile they went to accommodate our requests was not forgotten. They made our difficult loss a time of wonderful reflection. We are incredibly grateful for their generosity and support throughout our grieving process.

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Nic Mendo
29 September 2025

I’m so grateful to Jaqcueline and the team at Picaluna for their incredible care and compassion during such a difficult time. Every detail of my husband’s funeral was handled with thoughtfulness — right down to the sunflower blouse, which meant so much to me. Thank you for creating a beautiful, respectful service that truly honoured his memory. Your kindness will never be forgotten.

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Mark Hill-Webber
24 September 2025

We found Raine compassionate, helpful, and understanding of each individual person's needs Also, she listened and was patient, knowing that each person grieves differently Do highly recommend Raine and the Picaluna team As they do their best to fulfil each person's wishes Thankyou for giving our mother a dignified send off

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Felicity Hedger
23 September 2025

Just a big thank you to Amy your help, support and guidance was much appreciated especially with these hard and overwhelming situations, all though we never met you are so sweet and kind, your guidance through email, text or call gave me comfort in knowing that my baby boy (22+2) was in good hands and his urn is beautiful. For those who were also involved in his process I thank you as well

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Sarah Clark
16 September 2025

I feel so grateful to have had Deana by our side throughout this entire journey. Her care, compassion, and wisdom made such a difference—not only in planning and celebrating my mum’s life but also in guiding us through such a delicate and emotional time.Deana was an absolute joy to collaborate with, and I couldn’t have imagined this day turning out so beautifully without her. Her kindness, creativity, and dedication made everything feel so personal and heartfelt. From the lead-up to the day itself, she was diligent, calm, caring, and full of wonderful ideas. It truly felt as if she knew my mum.The day of the memorial exceeded all expectations. The location, the lightness, the celebration, and all the small touches were perfect. I received so much wonderful feedback, and I personally felt mum and dad’s presence with me—they let me know they are okay and here for me. It was a day I will remember for the rest of my life as one of my favorites, a true celebration of mum.From the bottom of my heart, thank you again for everything, Deana. You are absolute GOLD, and you were born to do this job. You have left a lasting mark on our lives, and we will always remember the incredible way you helped us honour mum.

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Ellis Mitchell
14 September 2025

Naomi was everything you could hope for in a funeral director. Kind, caring, compassionate & organised. Responded at 9.30pm & on weekends. Made a stressful situation seamless. Highly recommend.

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Julie Solberg
13 September 2025

Our family feels such gratitude for Olivia Andrews, for her expert help, her thoughtful insight and advice which resulted in a beautiful farewell. Thank you.

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Manly Parish
12 September 2025

Raine and her team were very well organised, discreet and was able to deal with the hiccups that often happen at funerals when family emotions are running high. The whole team ere respectful and showed care to the family members and parish staff.

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Jennifer Blau
10 September 2025

Sarah was the celebrant for our father's Celebration of Life and helped us create a beautiful service. She worked closely with us to get to know things about Dad, even reading his memoir to understand him. We really appreciated her time and care in all our dealings with her. Many people commented on how lovely the ceremony was and her role as the celebrant.

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Sharon
5 September 2025

Annie was truly amazing. She guided our family with such care and understanding, helping us create a farewell that was deeply personal and perfectly fitting for the matriarch of our family. The memorial was heartfelt and emotional capturing both the sadness of our loss and the joy of celebrating her life. It was everything she would have loved, and we are so grateful to Annie for making our final goodbye so beautiful.

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Gail Pierce
5 September 2025

I couldn’t have been happier with the care and service I received with Rachel at Picaluna. Her warmth, empathy, attention to detail and support helped us navigate this difficult journey smoothly and helped us create the perfect farewell for our loved one.

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Sarah Williams
3 September 2025

At the most vulnerable time of life when I lost my best friend and husband, Sarah took my hand and guided me gently and lovingly through the shock and wilderness of grief, helping me get the funeral service and wake organised to perfection. She did all the heavy lifting of the arrangements, from church and flowers, creamatorium and venue for the wake and held such loving space at the wake / celebration of life afterwards, encouraging those who had stories to share to do so, framing beatiuful photos of Pete for the service and afterwards. Not only was there a perfect orchestration of logistics, including somehow arranging for a swift release of the death certificate and ashes, as family were travelling back to the UK, but with so much love held my through the toughest of times. I am forever grateful. I cannot recommend this beautiful soul hightly enough.

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Les Battyanyi
28 August 2025

I don't normally share reviews but I have to on this occasion. During a stressful time, Wendy and Candice were so helpful and took the time to understand what we wanted to do and made it happen. The fact that Picaluna is so flexible meant that I could make sure my mum was taken care of until the plans were finalised and they accommodated last minute details with ease.

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Aruna Lobo
28 August 2025

Jaqui Coan and her team were excellent and helped our grieving family feel at ease with such good advice and service during preparations for the funeral and on the day of the funeral.

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Bobbie-Joe Hopkins
27 August 2025

As heartbreaking as organising a funeral for a loved one is, without Deana I would have been beyond lost. Her commitment and compassion for supporting myself and my family during this time was unmatched. She did it all with grace and the upmost respect for me, my family and my beautiful dad, Bradley. I’m so deeply thankful to her.

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Sally Martin
27 August 2025
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Michael Bell
25 August 2025

With my sister's sudden passing and being in a different state we were concerned how we could make arrangements for her cremation. I contacted Picaluna and we were fortunate to have Alex there to listen and guide us through the process and also provide us with other relevant information and contacts. She has great empathy and communications were easy.

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Lindsey Lobo
24 August 2025
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Barbra Joyner
24 August 2025

Our family has appreciated Jaqi's graciousness, kindness and professionalism in helping us organise our dad's viewing and cremation. She supported us all the way through and constantly kept in touch to see how we were doing. On the day of the viewing, the team were wonderful and the event was memorable and meaningful for all of us. We highly recommend Jaqi and Picaluna for that soft and personal touch.

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Riley Diesta
21 August 2025

My mum had a beautiful send-off thanks to the help of Jaqi and her team from Picaluna.

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Ofir Kuberman
21 August 2025

If you’re looking for a funeral director on the Mornington Peninsula, I can’t recommend Naomi Korolew and Vivid Funerals highly enough. We live in Frankston, and I was really impressed by how knowledgeable Naomi is about funerals and how thoughtful and creative her approach is. She’s very friendly, creative in finding affordable options and is truly dedicated to helping the local community. We feel really lucky to have found her.

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Richard
20 August 2025

Highly recommended and very professional. Planning with us and keeping us all in the loop step by step. Would like to thank Jaqi for helping us to see mum off.

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Wendy Patrick
20 August 2025

Hi would like to leave a recommendation for Beth Armstrong … she was absolutely beautiful n was there for us the whole time during our sad time for passing of Paul Patrick … nothing was a bother to Beth n appreciated everything she did from the start … Beth is a real asset to your company and would like to Thankyou all for the wonderful service you provided to us kind regards Wendy n Gary Patrick x

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Steve M
19 August 2025

Amy and her team were fabulous.

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Chris Veivers-maple
16 August 2025

Amy was absolutely amazing throughout the very sad & emotional time when you have lost your most important person in your life. The support that she gave throughout the whole process was simply the best. Cannot recommend her enough.a Very special lady..

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Karen Williams
14 August 2025

Our Family would like to express our heartfelt gratitude for the sympathy love and support you have extended to our family during this difficult time. A special mention to Amy who has gone above and beyond and the wonderful ladies who took mum to her resting place . Thank you from the bottom of our hearts

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Shirley Jag
14 August 2025
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Catherine Morgan
14 August 2025

We were very happy with the sensitive and practical service and support provided by Annie. At all times we felt that our late mother's wishes were bekng honoured and that we were being given the help and advice we needed at a difficult time

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Sue Trembath
14 August 2025

The team gave us a prompt response to our enquiry and continued to respond compassionately and respectfully. We felt supported which we really needed

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Marco Palmieri
13 August 2025

Naomi from Picaluna was incredibly respectful and compassionate as we navigated one of the most difficult times our family has faced. She took care of every logistical and practical detail, allowing us the space to focus on our grief and on being together.

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Clare Bartholomew
13 August 2025

Naomi and her team were wonderful from beginning to end, talking great care of all the details at a sad and difficult time for our family (on two separate occasions over 18 months). I highly recommend them to help you organise a memorial / funeral of a loved one.

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Rebecca Crawford
11 August 2025

My sister, a young vibrant woman with strong spiritual beliefs, passed away suddenly and shockingly. Knowing that she would not want a stuffy, traditional funeral, I started searching and came across Picaluna. As soon as I saw the beautifully and personally decorated coffins and beautiful natural locations, I knew that they would be the right ones to give my sister an appropriately creative, colorful and spiritual send-off. As soon as we met Jordan, we were put at ease by her genuine warmth and sympathy. She truly wanted to get to know my sister and our family, and was open to all of our crazy ideas and suggestions. She even took what we wanted, and came up with even better suggestions, which were so helpful and spot on. Jordan went above and beyond at every step of the journey, meeting with us regularly to keep us on track. The way she took ownership of my sister with her protective nature was incredible, even transporting her to the morgue and taking care of her there to ensure she looked her best. Jordan helped to facilitate the DIY, collaborative and inclusive service that we wanted to hold. She made sure everything went to plan and ran to schedule, as we were very distracted and emotional on the day. Without Jordan and Picaluna, I am certain this would have been a very different experience. Not to mention, the cost was much less than traditional businesses, and it included a donation to a charity that we chose. If you are looking for a heartfelt, personalized, creative and unconventional service for your loved one, I highly recommend Jordan and Picaluna! She will lead you through the process to create a service that is healing for everyone involved. I can't thank Jordan enough. We will forever remember this great experience.

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Tony Oneil
10 August 2025

I found them very helpful and polite helping the family thru this 😃👍

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Steph Felix
10 August 2025

Sarah was highly recommended to us, and I can see why. From the moment I first spoke with her she was warm, kind and compassionate.She helped our family navigate a very difficult time and helped us create the perfect service for my Mum. She really listened to us as we spoke about her personality and life, and crafted a beautiful tribute to her. We had many comments about how personal the service was, and people commented on particular elements that stood out to them - and Sarah had suggested these to us.Thank you Sarah - we are very grateful for your help and care during such a sad time.

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Jane Morehen
5 August 2025

My family have been very happy with Picaluna Funerals and, in particular, our Funeral Director, Beth Armstrong. Nothing has been too much trouble for Beth and she has been professional, approachable, warm and understanding during this difficult time. Thank you Beth!

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L M
31 July 2025

We would like to sincerely thank Deana and staff members from Picaluna Funerals who guided us through this process during an incredibly sad time when our mother passed away. Deana was kind, compassionate, professional and very patient with all our queries we had. She handled all the arrangements with grace, efficiency and with such respect, ensuring that every detail of the service was what we wanted by accommodating to our specific requests and made sure the service was a beautiful tribute to our loved one. We couldn't have asked for a better experience during such a difficult time. We highly recommend their services. Mataafa Family.

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Monica Andersson
28 July 2025

Kathryn Booth and Picaluna Funerals Northern Beaches took care of or daughter's funeral service. Our daughter was only 25 years old. We felt our daughter was genuinely cared for in a respected manner in Kathryn's and Picaluna's care the entire time. Kathryn listened to our story about our daughter and really understood the essence of who she was and the service we wanted. The service was done so calmly with heart and professionalism. We would not have changed anything. I can highly recommend Kathryn Booth and Picaluna Funerals Northern Beaches to anyone. Monica

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Elizabeth Knight
25 July 2025

Rachel was so very helpful and supportive when our father passed. She was respectful and caring. We appreciated her gentle presence as the celebrant at the service we held for our dear dad.

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Lyndall Katz
22 July 2025

Thank you. Shelly helped us with a beautiful and meaningful farewell. She did this with care and flexibility. Something I really appreciated about Shelly is she paid attention to me, and to us. She noticed the way we did things, and the tone we set. And then she matched us, and at the same time was completely genuine. At such a heartbreaking time it was exactly what we needed. It was exactly what I needed.

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Joe Mithiran
21 July 2025

About half a dozen people have told me it was the most wonderful funeral they had ever been to! Jaqi was wonderful and at the end I really felt she had helped me to come up with a funeral worthy of my mum. I cannot recommend her highly enough. She also saved me quite a few hundred dollars using prepaid and on the coffin which we decorated ourselves. The photo is prior to the flowers being added.

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I lost my father recently and it was up to me and my sister to make funeral arrangements. We were dreading dealing with some official and serious representative but instead we got Candice an Angel of a Lady. She put us completely at ease, she was fantastic we even had few laughs which we really needed but also she was so professional and answered all of our questions. I hope that Picaluna is aware what an amazing employee they have to represent them.Thank You CandiceTom Debiec

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Colby Shea
21 July 2025

We felt so lucky to have found Naomi at such a difficult time… there were so many ways that she was able to help… she was so good at tailoring everything that we wanted for mum’s life celebration. Everything was so fluid and easy. Naomi also contributed a few creative suggestions in our planning but in an entirely appropriate way that was never intrusive. We chose to have her be both planner and celebrant at the send off. She was always excellent re communication. Naomi has such a warm personality, we felt very comfortable around her from the get go. I highly recommend Naomi

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Christine Graham
21 July 2025

Planning a funeral can be a daunting task on top of dealing with a loss. Under the caring guidance of Amy Eastwood, my sister and I were able to create a memorable service for our dad. Amy is an empathetic listener and shows great attention to detail. She crafted a wonderful eulogy and service that from beginning to end captured dad's life, personality, passions and achievements. She is a great communicator and was always kind, professional and committed. I highly recommend Amy's services as a celebrant. You'll be in safe and capable hands.